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Robust.AI

Posted 18 months ago

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Account Executive

San Carlos, CAOn-siteFull-time

AI Summary

Account Executive responsible for selling and expanding Robust.AI’s warehouse robotic systems, managing the full sales cycle, and collaborating with cross-functional teams to ensure a positive customer experience.

About this role

About you and this role:

Robust AI is an early-stage startup founded by an unsurpassed team of veterans in robotics, AI, and Supply Chain who are dedicated to making the promise of Embodied AI a reality. We are a collaborative group with a diverse set of perspectives, seeking talented individuals who are passionate about making robots that are valuable to customers and delightful to use. Help us redefine the very foundation of robotics and build robots that are smart, safe, and flexible: fully autonomous and truly collaborative.

As an Account Executive at Robust.AI, you will join a small fast-paced team working to sell, deploy, support, and expand the next generation of warehouse robotic systems. This is a high-visibility role that will provide an opportunity to work with all commercial and technical groups within the Robust.AI organization. You will possess a unique combination of well-developed customer-facing skills, problem-solving abilities, leadership, and relationship management through effective communication. You are also comfortable working in an early-stage startup environment can collaborate with a team and can pivot effectively. You will have a strong network and deep experience selling in fulfillment warehouses.

Main responsibilities:

  • Work with Robust.AI Sales Leadership to help size and position robotic solutions to both new and existing customers
  • Develop, maintain, and grow a strong pipeline of qualified opportunities in our target market
  • Drive and manage the entire sales cycle, from initial engagement to closed sales
  • Collaborate internally with solutions, marketing, product, and customer success teams to provide feedback from the field and ensure an ideal customer experience
  • Network and develop relationships with partners in our space to help expand our market presence
  • Travel to and spend time onsite with prospects to qualify and assess their current operations and fit of our solution
  • Lead and drive the expansion of systems at early-stage customer sites
  • Prepare status reports by gathering, analyzing, and summarizing relevant information
  • Scale-up systems to meet the growing needs of the customer
  • Conduct post-project evaluation and identify successful and unsuccessful project elements
  • Effectively communicate with customers daily to ensure smooth transitions to deployment and continued scaling opportunities
  • Communicate and troubleshoot with the Robust engineering team

    • What you’ll bring to the table:

  • BS in Business Administration, Operations, Engineering, or related field and at least 5 years of related work experience
  • Strong knowledge and understanding of distribution and fulfillment operations
  • A proven track record of achieving and exceeding sales targets and objectives
  • Ability to communicate technical/complex information both verbally and in writing
  • Self-motivated and able to solve problems independently and in customer settings
  • Strong communication skills to collaborate effectively with internal and external teams
  • Knowledge of and interest in diverse technical topics, including software, hardware, and robotics
  • Experience managing and navigating complex sales cycles
  • Perform multiple tasks concurrently and respond to pressure situations effectively
  • Strong leadership and relationship-building skills
  • 50% Travel required

    • What we offer:

  • Competitive OTE, depending on your skills, qualifications and experience
  • Stock options and huge growth potential
  • Strong startup (and fun) culture
  • Medical, Dental, and Vision coverage
  • Flexible vacation and sick leave practices
  • Paid parental leave

    • Skills

    Contract ManagementCross-Functional CollaborationCustomer Relationship ManagementForecast AccuracyMarket ResearchNegotiationOnsite Customer EngagementPartner DevelopmentPipeline DevelopmentPresentation And Demo DeliveryProspectingRequirements GatheringRFQ/RFP ProcessesSales AnalyticsSales Cycle ManagementSales ForecastingSolution SellingStakeholder ManagementTechnical Media And Product FeedbackTerritory Planning

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