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FloQast

Posted 1 month ago

Open

Account Manager

AustinOn-siteFull-time

AI Summary

Account Manager focuses on renewing and expanding FloQast's mid-market client base by coordinating with Customer Success, Sales, and Product to ensure customer satisfaction and growth.

About this role

FloQast has a mission to support accounting and finance departments with workflow automation by accountants, for accountants. Founded in 2013 in Los Angeles, FloQast now has offices in New York, London and Australia!
The Account Manager will be joining a fast-growing team to help our technology company expand and renew our client base for our Accounting Workflow Automation solution. This Account Manager will be responsible for applying an understanding of FloQast’s products, sales methodology, processes, and prospecting techniques to our customer base. They will work closely with the Customer Success team to ensure we renew our client base while maintaining a high level of customer satisfaction. In this role, the main focus will be collaborating across Customer Success, Sales, and Product to ensure our clients renew and expand.
For candidates based in Austin - This role has a requirement of working in office 3 days per week, which may be subject to change based on team and business needs, as determined by the department leader. Please note that this requirement is subject to ongoing review and may be adjusted in the future.
*Visa sponsorship is NOT available at this time

What You'll Do:

  • Lead and grow a book of business for existing mid-market clients, proactively identifying white space opportunities to effectively expand partnerships within the FloQast customer base.
  • Work cross-functionally with internal teams such as Customer Success, Sales Engineering, and Sales Operations.
  • Manage the full lifecycle renewal, ensuring on-time growth and customer expansion, in partnership with the CSM team.
  • Maintain accurate and up-to-date forecasts in Salesforce.com.
  • Provide sales management with reports on sales activities and projects as requested.
  • Act as a market expert, by continuously researching key competitors to ensure that our value proposition is communicated with authority and precision.
  • Manage and maintain accurate renewal opportunities, and account information within Salesforce.com.
  • Achieve or exceed monthly and quarterly targets.
  • Navigate and resolve roadblocks by identifying the right stakeholders, networking, relationship building, coordinating internal resources to solve client’s issues and executing of service agreements.
  • Travel as required (up to 30%) within assigned territory to build face to face relationships and exceed goals.
  • Other projects as assigned

    • What You'll Bring:

  • 2+ years of demonstrated successful software sales, preferably B2B. You are confident in your ability to lead a sales process and close meaningful revenue.
  • FloQast/Close Management Software knowledge highly desired.
  • Experience using a consultative, solution based sales methodology.
  • Proven record of success in an inside sales and or outside sales based selling model.
  • Proven communication: Ability to command a conversation and build trust via telephone, email, and video with senior-level stakeholders.
  • Proven resilience: You have a history of meeting or exceeding monthly and quarterly targets by staying focused and adaptable, even when faced with complex or shifting priorities.
  • Experience using a solution-based sales methodology to uncover deep business pain points and develop trusted relationships with clients and internal teams.
  • Proficiency with Microsoft Office products and online collaboration tools.
  • Experience with CRM and opportunity management systems, preferably Salesforce.com and Outreach.
  • Ability to develop, manage, and accurately forecast a robust pipeline.
  • BA/BS or equivalent experience preferred.

    • Skills

    Account ManagementB2B Software SalesCommunicationConsultative SellingCRMCross-Functional CollaborationForecast AccuracyForecastingMicrosoft ExcelMid-market SalesMS OfficeOpportunity ManagementOutReachPipeline ManagementRelationship BuildingRenewal ManagementRenewalsSalesforceSalesforce.comSales ReportingSolution-based SellingTravel Management

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