Posted 27 months ago

Account Manager - LearnGxP

San FranciscoRemoteFull-time

AI Summary

Account Manager for LearnGxP drives growth of Veeva’s GxP eLearning library in life sciences, owning the end-to-end sales process from lead generation to close and fostering customer adoption.

About this role

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

We are hiring an Account Manager for LearnGxP to drive the growth of Veeva’s accredited GxP eLearning library in the life sciences industry. In this role, you’ll drive your own success by generating sales demand and pipeline revenue through outbound lead development. You will own the end-to-end sales process, including generating leads, qualifying opportunities, closing deals, and collaborating with Veeva account executives.

You will also act as a strategic partner and cultivate strong customer relationships by shaping market messaging, providing thought leadership, and facilitating customer adoption of the Veeva LearnGxP offering to promote long-term success. Leveraging your expertise in sales, life sciences, and online learning, you’ll develop innovative solutions to meet customer needs and promote rapid growth in digital training.

What You'll Do

Work within a defined territory to generate and qualify new leads and sales pipeline opportunities

Research and develop a plan for selling LearnGxP into your assigned accounts

Manage the complete sales cycle and build trusted customer relationships

Understand the catalog of GxP courseware and be able to speak about it with authority

Collaborate with Veeva Account Partners to advance and close your opportunities

Maintain accurate activity and opportunity tracking in CRM

Deliver solution-oriented responses for RFPs, proposals, and presentations

Configure and manage customer trial accounts

Drive growth in the US market for Veeva training solutions

Represent Veeva at industry events

Requirements

3+ years of life sciences experience

Proven ability to innovate across business processes and technology solutions

Strong interpersonal, communication, and presentation skills, with the ability to engage customer stakeholders on GxP eLearning content across multiple functional areas

Energetic self-starter with excellent time management, prioritization, and initiative

Team player with accountability and adaptability to take direction

Bachelor’s degree required

A background in GxP and learning & development (L&D)

Experience with Learning Management Systems and eLearning solutions, ideally in pre-sales or customer-facing roles within software or training companies

Ambitious and driven to succeed in a dynamic environment

Willingness to travel up to 40% for customer meetings and presentations

Nice to Have

Experience in Consulting, Customer Success, or Project Management

Experience with Veeva, Salesforce or other CRM systems

Experience in Life Sciences or Technology

Strategic account planning and execution skills

Knowledge of eLearning best practices, standards and current industry trends, with a particular focus on life sciences or GxP applicability

Learning Management System experience

Perks & Benefits

Medical, dental, vision, and basic life insurance

Flexible PTO and company paid holidays

Retirement programs

1% charitable giving program

Compensation

Base pay: $70,500 - $100,000

The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Skills

CRM (Salesforce Or Similar)Customer Relationship ManagementELearningGxPIndustry EventsL&D FamiliarityLearning Management SystemsLMS IntegrationsOpportunity ManagementOrbiting Account PlanningPre-salesPresentation SkillsRFPs/proposalsSaaS SalesTerritory PlanningTrial Account Configuration