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Veeva

Posted 27 months ago

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Account Manager - LearnGxP

BostonRemoteFull-time

AI Summary

Account Manager for LearnGxP drives growth of Veeva’s GxP eLearning library by generating sales pipeline, managing end-to-end sales, and cultivating customer relationships in life sciences.

About this role

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

We are hiring an Account Manager for LearnGxP to drive the growth of Veeva’s accredited GxP eLearning library in the life sciences industry. In this role, you’ll drive your own success by generating sales demand and pipeline revenue through outbound lead development. You will own the end-to-end sales process, including generating leads, qualifying opportunities, closing deals, and collaborating with Veeva account executives.

You will also act as a strategic partner and cultivate strong customer relationships by shaping market messaging, providing thought leadership, and facilitating customer adoption of the Veeva LearnGxP offering to promote long-term success. Leveraging your expertise in sales, life sciences, and online learning, you’ll develop innovative solutions to meet customer needs and promote rapid growth in digital training.

What You'll Do

  • Work within a defined territory to generate and qualify new leads and sales pipeline opportunities
  • Research and develop a plan for selling LearnGxP into your assigned accounts
  • Manage the complete sales cycle and build trusted customer relationships
  • Understand the catalog of GxP courseware and be able to speak about it with authority
  • Collaborate with Veeva Account Partners to advance and close your opportunities
  • Maintain accurate activity and opportunity tracking in CRM
  • Deliver solution-oriented responses for RFPs, proposals, and presentations
  • Configure and manage customer trial accounts
  • Drive growth in the US market for Veeva training solutions
  • Represent Veeva at industry events

    • Requirements

  • 3+ years of life sciences experience
  • Proven ability to innovate across business processes and technology solutions
  • Strong interpersonal, communication, and presentation skills, with the ability to engage customer stakeholders on GxP eLearning content across multiple functional areas
  • Energetic self-starter with excellent time management, prioritization, and initiative
  • Team player with accountability and adaptability to take direction
  • Bachelor’s degree required
  • A background in GxP and learning & development (L&D)
  • Experience with Learning Management Systems and eLearning solutions, ideally in pre-sales or customer-facing roles within software or training companies
  • Ambitious and driven to succeed in a dynamic environment
  • Willingness to travel up to 40% for customer meetings and presentations

    • Nice to Have

  • Experience in Consulting, Customer Success, or Project Management
  • Experience with Veeva, Salesforce or other CRM systems
  • Experience in Life Sciences or Technology
  • Strategic account planning and execution skills
  • Knowledge of eLearning best practices, standards and current industry trends, with a particular focus on life sciences or GxP applicability
  • Learning Management System experience

    • Perks & Benefits

  • Medical, dental, vision, and basic life insurance
  • Flexible PTO and company paid holidays
  • Retirement programs
  • 1% charitable giving program

    • Compensation

  • Base pay: $70,500 - $100,000
  • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

    • Skills

    CRMCRM Activity TrackingCustomer OnboardingData-driven SalesDigital TrainingELearning StandardsGxPGxP ELearningIndustry Events RepresentationLead GenerationLearning Management Systems (LMS)Opportunity ManagementPresalesPresentationsProposalsRFPsSalesforceSDLCTerritory PlanningTrial Account ManagementTrial Configuration

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