Account Manager (Technology or Telcom Sales Experience)

BaltimoreOn-siteFull-time

AI Summary

Account Manager responsible for managing and growing a portfolio of technology or telecom client accounts, driving upsell opportunities and coordinating full sales lifecycle.

About this role

Job Summary:

We are seeking a results-driven Account Manager with experience in technology and/or telecommunications sales to manage and grow a portfolio of client accounts. This role focuses on building strong customer relationships, identifying new revenue opportunities, and delivering tailored solutions that align with client business needs. The ideal candidate is consultative, technically savvy, and comfortable managing the full sales lifecycle within an assigned territory or book of business.

Responsibilities:

Manage and grow an assigned portfolio of existing client accounts while identifying upsell and cross-sell opportunities

Serve as the primary point of contact for customers, ensuring high levels of satisfaction and long-term retention

Develop a deep understanding of customer needs and recommend appropriate technology or telecom solutions

Drive new business opportunities through prospecting, referrals, and account expansion initiatives

Prepare and deliver sales presentations, proposals, and pricing quotes

Negotiate contracts, renewals, and service agreements

Collaborate with internal teams including Sales Engineering, Operations, and Customer Support to ensure successful implementation and ongoing service

Maintain accurate sales activity, pipeline, and forecasting within CRM systems

Stay current on industry trends, competitor offerings, and emerging technologies

Skills

Account ManagementCompetitive AnalysisContract NegotiationCRMCross-sellCustomer OnboardingCustomer Relationship ManagementForecastingIndustry KnowledgePipeline ManagementPricing And QuotingProposal DevelopmentRenewal ManagementRenewalsSales Engineering CoordinationSalesforceSolution SellingSOW/statement Of WorkTechnology SolutionsTelecom SolutionsUpsell

Account Manager (Technology or Telcom Sales Experience)

About this role

Responsibilities:

Skills

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