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Posted 113 months ago

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Adeeba Group HIRING CUSTOMER CARE EXCUTIVE

KolkataOn-siteFull-time

AI Summary

Handles inbound customer calls and resolves issues for printers, routers, and email; may include outbound tech sales. Responsible for query support and documenting resolutions.

About this role

Adeeba Group HIRING CUSTOMER CARE EXCUTIVE

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

Role: Customer Service Executive/Tech Support Executive (Inbound) / Tech Sales Executive

Responsibilities:

  • Call Handling from Customers and resolving the issues.regarding printers, routers , email issues.
  • Supporting the Query and do the needful.

Criteria:

  • Any Graduate with Good communication & Excellent English Fluency.
  • 10+2 Educated candidates can also apply
  • Experience with 1 year in International Voice will be add -on.
  • 10-20% hike from last drawn salary
  • Work experience certificates are needed.
  • Age- 18-32 years,
  • Candidates who have experience in International BPO in inbound or outbound process is eligible

Benefits:

  • Salary Fixed & will be on 1st of every month in salary account.
  • 6 days working with rotational off
  • Salary Range : 1.35 Lakhs – 2.75 Lakhs as per Experience + Incentives
  • Timings : 8:30 AM to 6:30 PM
  • 24 Approved Paid leaves + Birthday leave
  • Attendance bonus
  • Loyality Bonus upto 5000/-
  • Refferel Incentives
  • Daily Incentives+Spot Incentives
  • No Bond
  • Homely Environment + Supportive Seniors
  • Direct Company Payroll ( This is not a consultancy ).

WALK IN @

Adeeba e Services, Shaila Towers , 6th Floor , Room 603,

J1/16 EP & GP Block, Salt Lake Sector 5 ,

Bus Stop : Webel Bhavan

Nearest landmark KFC Restaurant

Contact Person : Riti

Contact No. : 8777400703

Write 'Riti' on the top of your CV when you come down for the interview.

Qualifications

Graduate / Undergraduate

Additional Information

1. Candidate with Excellent Communication Skill.
2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.
3. Support Process.

Skills

Call Center SoftwareCustomer Service ProcessesEmail SupportInbound Voice SupportInternational BPOPrinter SupportRouter Support

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