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Adeeba Group | Hiring for Inbound Technical Voice Process| On the spot Offer Letter

KolkataOn-siteFull-time

AI Summary

Handles inbound technical support calls for US/AUS/Canadian customers, diagnosing printer, router, and antivirus issues and selling relevant support plans.

About this role

Adeeba Group | Hiring for Inbound Technical Voice Process| On the spot Offer Letter

Adeeba e-Services is a leading International BPO running Inbound tech and website process. We provide technical help to our US/AUS and Canadian customers 24x7 with our best technicians.

We Have an Opening for UK/US Shfit for Inbound Tech Support Process !!!!!

Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Candidate Profile:

· Must Have Experience in Outbound Tech Support for more than 6 months-1 year

· Must know how to close their own calls.

· Must have good convincing and sales skills.

· Salary:Rs.12,000-22,000/month(fixed)+Huge Incentives

· Shift : UK /US Shift

· Working Days: 6 days

Benefits and facilities:

· Fixed Salary on 1st of every month In Salary Account+Huge Incentives.

· 24 leaves in a year+comp offs+b'day leaves

Daily/Monthly Incentives

· Spot Incentives

· No Extension of Shift Timings

Contact: Rima(HR) @7686839463for further queries

Additional Information

• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates




Skills

Antivirus TroubleshootingCRM ToolsCustomer DiagnosticsInbound Technical SupportOutbound Technical SupportPrinter TroubleshootingRouter TroubleshootingSupport Plan Selling

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