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Posted 114 months ago

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Adeeba Group Need Customer Care Executives For Inbound Process

KolkataOn-siteFull-time

AI Summary

Handles inbound calls for technical issues, diagnoses problems, and sells technical support plans to customers in US, Australia, and Canada.

About this role

Adeeba Group Need Customer Care Executives For Inbound Process

Adeeba e-Services is a leading International BPO running Inbound tech and website process. We provide technical help to our US/AUS and Canadian customers 24x7 with our best technicians.

Position: Senior Tech Support Associate / Tech Sales Associate

Job Description:Taking inbound calls with computer issue from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Benefits & Facilities:

Fixed Salary on 1st of every month in Salary account + High Incentives
Daily Sales Incentives
Attendance Incentive
Monthly Sales Incentives

Hike of 15% -20% on last drawn salary
Loyalty Bonus of Rs.5000 every year

Referral Bonus of Rs.2000 per candidate.

No extension of shift timings

High prospect of growth

Salary Increment after 9 months.

Shift timing US Shift

Working Days:6 days

ONLY EXPERIENCED CANDIDATES ARE APPLICABLE
Contact:Rima(HR) 7686839463

Additional Information

• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates




Skills

BPOCRMCustomer SupportDiagnosticsInbound CallsTechnical TroubleshootingTech Sales

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