Administrative Representative (Internal Vacancy Only)

ICBL is Barbados’ largest general insurance provider, writing business in all areas of general insurance including, Property, Liability, Accident, Motor, Marine, Aviation and Transit Insurance. ICBL also offers insurance coverage for Individual and Group Life, Individual and Group Health, Annuities and Individual and Group Pensions.

Applications are invited from suitably qualified persons to fill the permanent position of Administrative Representative, in the Life Operations Business Unit. The position is at the level of Grade 7 in the Company’s compensation structure and will report to the Supervisor or designate.

Main Areas of Responsibility

• Records and distributes all incoming and outgoing mail, including assignments and quotations for providers.
• Types monthly invoices, renewals, schedules and policy documents and miscellaneous correspondence.
• Registers all medical claims in the claims adjudication system or in the individual health database accordingly.
• Distributes claims cheques with appropriate documentation to all clients and/or providers and ensures that all files are updated with copies of documents sent to the clients and/or providers
• Answers telephone calls and assists visitors as directed.
• Files all documentation as required.
• Liaises with internal and external customers to provide a high-quality efficient service.
• Performs other related duties assigned and necessary for the development of the Insurance Corporation of Barbados Limited.

Qualifications, Experience and Skills

• Six (6) CXC General or O’ level certificates including Mathematics and English.
• Experience with Power point and Excel applications.
• Must be able to quickly adapt and learn new technology with the needs of ICBL and the Life Division.
• Excellent communication written and verbal skills
• Excellent planning and organizational skills
• Ability to effectively prioritize
• Excellent problem-solving skills
• Attention to detail and accuracy.
• Customer service oriented.
• Good adaptability and flexibility skills
• Excellent interpersonal skills

Deadline Date for Applications

June 18, 2026