AI Specialist (Process Optimization & Automation)

We are a fast-growing offshoring agency that provides high-quality remote talent to global clients across industries.As we scale,we are committed to staying ahead by ** leveraging AI tools and technologies** to streamline internal operations,improve client delivery,and unlock new capabilities across departments.

We are looking for an AI Specialist who can ** assess,implement,and optimize AI-driven workflows **—from automation and process enhancement to training and support across the organization.

Role Overview

The AI Specialist will lead initiatives to integrate AI tools into various parts of our business,including ** operations,recruitment,training,marketing,and client services **.You will identify areas where AI can increase efficiency,test tools,train team members,and help develop internal best practices.

This is a hands-on,strategic role that combines **technical understanding,research,implementation ,and cross-functional collaboration **.

Key Responsibilities

• Identify and evaluate **AI tools and platforms **(e.g.,ChatGPT,Zapier,Make.com,Notion AI,Midjourney,Copy.ai,etc.)to improve business processes
• Develop and document AI-enhanced workflows for recruitment,lead generation,onboarding,task management,content creation,and reporting
• Build custom automations or prompt-based solutions to reduce manual tasks
• Collaborate with leadership and department heads to implement AI across teams
• Train staff on **prompt engineering **,AI best practices,and tool usage
• Research new AI trends and recommend tools that align with business goals
• Analyze impact and performance of AI tools;continuously improve efficiency and scalability
• Support internal projects like chatbot implementation,knowledge base structuring,and candidate/client data enrichment

Ideal Candidate Profile

✅Qualifications

• 2+years of experience in an AI,automation,or tech innovation role
• Familiarity with tools like ChatGPT,Zapier,Notion AI,Make.com,Claude,or other GenAI platforms
• Solid understanding of AI prompt design,workflows,and integration logic
• Experience in using or implementing AI in recruiting,admin processes,or marketing is a strong plus
• Strong communication skills for internal training and documentation
• Comfortable working with both technical and non-technical teams
• Resourceful,self-motivated,and eager to experiment and iterate

Nice to Have

• Experience in offshoring,BPO,or staffing industries
• Experience using AI for resume screening,candidate sourcing,or client support
• Familiarity with project management and ** CRM platforms **(HubSpot,Airtable,etc.)
• Ability to design dashboards or visual reporting using AI-generated data

Requirements

This is a 100% Remote Work

Full time

Arizona Time zone

$8-$10/hr