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Posted 4 months ago

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Amazon Customer Service Representative

PhilippinesRemoteFull-time

AI Summary

Amazon CSR handles daily account operations and customer communications for Amazon Seller Central, assisting with inquiries, reports, and general account tasks.

About this role

Job Title: Amazon Customer Service Representative (CSR)

We are looking for an Amazon Customer Service Representative with a strong background and knowledge of Amazon Seller Central to support daily account operations and customer communications.

Schedule: 10:00 am - 6:00 pm EST

Responsibilities

  • Respond to customer emails and messages through Amazon Seller Central
  • Handle basic customer service inquiries related to orders, returns, and general concerns
  • Run, download, and upload reports from Amazon Seller Central
  • Maintain accurate records and ensure timely responses
  • Assist with general Amazon account support tasks as needed

Requirements

  • Background or working knowledge of Amazon Seller Central
  • Strong written English communication skills
  • Strong data entry skills.
  • Comfortable running and handling reports
  • Detail-oriented and organized
  • Ability to follow processes and meet deadlines

Benefits

  • Weekly pay
  • Work from home

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Skills

Amazon Seller CentralCustomer EmailsCustomer MessagesData EntryDeadline-orientedOrder Returns HandlingProcess AdherenceRecords ManagementReport Generation

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