Analyst, Application Support

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To support and maintain the organisation’s software applications by providing technical support, troubleshooting issues, and assisting in the resolution of system-related problems. The role is responsible for monitoring application performance, stability, and security, supporting system upgrades and enhancements, and ensuring applications operate efficiently to meet business and operational requirements.

Qualifications

Type of Qualification: First Degree
Field of Study:  Information Technology/Computer Science/ Mathematics or related

Experience Required
2-4 years

• Hands-on experience supporting enterprise-wide applications, preferably within banking, financial services, or a related industry.
• Experience in Banking Systems Operations (COB, deployments, health checks, support, troubleshooting).
• Knowledge and experience with data, application design, version control and integration services.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Things
• Documenting Facts
• Following Procedures
• Interpreting Data
• Taking Action
• Team Working
• Upholding Standards

Technical Competencies:

• Application Support
• Business Analysis Environments and Perspectives
• Business Continuity and Disaster Recovery Planning
• Continuous Deployment
• Database Administration
• Project Management 
• Stakeholder Management
• Testing (unit, regression, integration)