Analyst, Digital Operations - PLM, Regulatory & R&D Systems

In our Fiscal year 25, we had net sales of $1 Billion and our business performance has been nothing short of extraordinary with 29 consecutive quarters of net sales growth. We are the #2 mass cosmetics brand in the US and are the fastest growing mass cosmetics brand among the top 5. Our total compensation philosophy offers every full-time new hire competitive pay and benefits, bonus eligibility (200% of target over the last four fiscal years), equity, and a hybrid 3 day in office, 2 day at home work environment. We believe the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry.

Visit our Career Page to learn more about our team: https://www.elfbeauty.com/work-with-us

The Digital Operations Analyst at e.l.f. Beauty is a technical-functional role responsible for the day-to-day support, stability, and effective use of Product Lifecycle Management (PLM) and adjacent Regulatory and R&D business systems. This role focuses on supporting business processes, system functionality, and user experience—working through cross-functional teams rather than directly building or owning product data.

The position partners closely with Regulatory, Research & Development (R&D), Product Development (PD), Product Innovation, and Master Data teams, serving as a first line of support and a bridge between business users and technical system owners.

PLM & Business Systems Support

• Provide daily operational and functional support for PLM and related Regulatory and R&D tools.
• Act as a primary point of contact for system questions, issues, and troubleshooting related to workflows, configurations, and system behavior.
• Escalate and coordinate system issues with internal technology teams or external vendors as needed.
• Support system releases, testing, and validation from a business-process perspective.

Business Process & Functional Enablement

• Support and reinforce standard business processes within PLM and connected systems across Regulatory, R&D, PD, and Product Innovation teams.
• Help users understand system functionality, data flow, and best practices without directly creating or maintaining core data.
• Identify process gaps or system limitations and partner with stakeholders to propose functional improvements.

Cross-Functional Collaboration

• Work closely with Data, Regulatory, R&D, PD, Product Innovation, and Master Data teams to ensure systems support end-to-end product lifecycle needs.
• Serve as a liaison between business teams and technical teams, translating business process needs into functional system requirements.
• Collaborate primarily with global stakeholders.

Reporting & Ad-Hoc Support

• Assist with ad-hoc reporting requests and system inquiries related to PLM, formula and regulatory workflows.
• Support visibility into product formula, and compliance statuses through system outputs and reports.

Documentation & Continuous Improvement

• Document system workflows, support processes, and known issues to improve consistency and user adoption.
• Contribute to continuous improvement initiatives focused on system usability, process efficiency, and regulatory readiness.
• Compile Dossier & PIF for Regulatory Teams

• Overall 5 years of experience with experience in a technical-functional or systems support role for PLM or similar enterprise business systems.
• Strong understanding of business processes across the product lifecycle, preferably in cosmetics, skincare, or regulated consumer products.
• Familiarity with Regulatory, R&D, or compliance-driven workflows is strongly preferred.
• Comfortable supporting users, troubleshooting issues, and working within established system configurations (not responsible for data build or architecture).
• Strong analytical and problem-solving skills with attention to detail.
• Clear, confident communicator, able to work across business and technical teams.
• Ability to work flexible hours to support collaboration with U.S.-based teams.
• Interest in beauty, cosmetics, or skincare is a plus.