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Summit Wash Holdings

Posted 3 months ago

Open

Assistant Manager

Norwalk, CT 1On-siteFull-time

AI Summary

Leads and trains a team of car wash staff to deliver excellent guest service, driving sales and maintaining safety and operations across shifts.

About this role

Benefits, and Perks
- Medical, Dental, and Vision Insurance
- Flexible scheduling
- Paid Time Off (PTO)
- Career Growth based on Performance and not Seniority – 75% of employees were promoted within Summit Wash Holdings
- Referral Bonus up to $800.00 per qualified hire, dependent on position
- Free Car Wash Membership
Who are we?
Summit Wash Holdings is a premier group of car wash brands growing throughout the Northeast, Midwest, and Southeast regions. At Summit Wash Holdings, all teammates produce speedy service in a fun and mutually respectful manner with gold-standard integrity, quality, and hospitality, all while maintaining a work-life balance. Our Mission is to provide a fast, quality car wash with friendly-spirited engagement and integrity.
What do we want?
We seek a dedicated individual that is looking to advance their leadership opportunity. This individual must possess a high drive to win while maintaining the integrity to do the right thing. A successful candidate would love working outdoors in all conditions and will be excited to roll up their sleeves to get the job done! You will manage a team of highly trained, optimistic Advisors, Operators, and Attendants to provide exceptional guest service in a fun, interactive atmosphere. We need an enthusiastic leader that has experience in management, and a willingness to learn the car wash industry.

Location: Russell Speeders Car Wash - Norwalk 1
297 Main Ave, Norwalk, CT 06851

General Requirements

  • Authorized to work in the U.S.
  • 18 years of age or older
  • 50 Hour Work Week (Including Evenings and Weekends)
  • Basic Computer Skills
  • 1+ years of successful supervisory experience
  • Highly developed communication skills – bilingual a plus!
  • Carwash experience to understand industry-specific challenges and opportunities preferred
  • Physical Requirements

  • Able to lift at least 50lbs.
  • Ability to be on your feet for at least 8 hours at a time.
  • Mobility to work in areas that require kneeling, crouching, or crawling.
  • Capable of working in both extreme weather elements – hot and cold
  • Responsibilities

  • Participate in nationwide and regional sales initiatives
  • Be the face of the organization and provide an exceptional customer service experience
  • Maintain a safe and clean work area; keep alert for potential hazards
  • Conduct sales to drive revenue and increase profitability
  • Resolve all customer and membership issues in a timely manner
  • Offer training to employees that are not meeting our standard
  • Provide all the tools needed for new employees to be effective.
  • Recruit and coach team members to ensure company values and customer service expectations are met
  • Other duties as assigned
  • Skills

    Basic Computer SkillsBilingual CommunicationCar Wash Industry KnowledgeCoaching And MentoringConflict ResolutionCustomer Issue ResolutionCustomer ServiceHealth And Safety ComplianceIncident ReportingInventory And Tools ManagementLoss PreventionOn-site OperationsRevenue GenerationSafety AwarenessSales TrainingShift SchedulingStaff RecruitmentSupervisory ExperienceTeam LeadershipTraining DeliveryWorkforce Coaching

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