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Posted 2 months ago

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Assistant Manager - Outlet

MumbaiOn-siteFull-time

AI Summary

Assistant Manager - Outlet Novotel Mumbai Juhu Beach is Accor's breathtaking beachfront property located in the financial capital of India. Offering an inventory of 204 guest rooms and suites along with 6 dining options serving Chinese, Indian, Italian and Continental cuisines.Located 3.2 mi from Chhatrapati Shivaji Airport and overlooking the Arabian Sea Novotel Mumbai Juhu Beach is a beach front property.

About this role

Assistant Manager - Outlet

Novotel Mumbai Juhu Beach is Accor's breathtaking beachfront property located in the financial capital of India. Offering an inventory of 204 guest rooms and suites along with 6 dining options serving Chinese, Indian, Italian and Continental cuisines.

Located 3.2 mi from Chhatrapati Shivaji Airport and overlooking the Arabian Sea Novotel Mumbai Juhu Beach is a beach front property.

  • To ensure that all departmental operation manuals are prepared and updated annually.
  • To maintain the daily log book.
  • To submit to Food and Beverage office the following: monthly outlet report, monthly objective review, trainer’s report and promotions analysis.
  • To plan the outlet weekly roster and work schedules to ensure that the outlet is adequately staffed to handle the level of business.
  • To maintain outlet communication board.
  • To submit all guest / staff incident reports.
  • To report “Lost & Found” items, and handle them in accordance to the Policy & Procedures.
  • To attend weekly Food & Beverage meeting and daily operation meeting.
  • To control requisitioning, storage and careful use of all operating equipment and supplies.

 

 

Customer Service

  • Ensure that all employees establish a rapport with guests.  Handle all guest requests and enquiries on food, beverage and service.
  • To be demanding and critical when it comes to service standards.
  • To ensure that the outlet team projects a warm, professional and welcome image.

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