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Pavement Coffeehouse

Posted 57 months ago

Open

Assistant Store Manager

BostonOn-siteFull-time

AI Summary

The Assistant Store Manager supports the Manager with the day to day operations in the cafe. You care about the craft of coffee & bagels, the communities that we serve, the teams that we build, and the relationships that grow along the way.

About this role

The Assistant Store Manager supports the Manager with the day to day operations in the cafe. You care about the craft of coffee & bagels, the communities that we serve, the teams that we build, and the relationships that grow along the way. You are focused on serving the best coffee & bagels in a fast paced environment and think quick on your feet to adapt to the situations at hand. You know how to leverage the strengths of your team to build a one of a kind customer experience that both embraces and elevates an inclusive work culture.

You will

  • Support store operations while assisting the store manager in carrying out goals for the store and for the team.
  • Able to train all new hires (shift leads, baristas, and counter).
  • Conducts live bar training for all new baristas and attends workshops and regular meetings with Coffee Education Manager.
  • ASMs may be required to travel to other locations in order to conduct live bar training if those locations do not have an ASM available
  • Role model on the floor communication and deployment and provide shift leads with best practices, coaching, and feedback.
  • Show a willingness to improve and receive feedback and also provide respectful, constructive feedback to others by sharing best practices.
  • Communicate problems and discrepancies to the store manager.
  • Ensure all customers have a hospitable and welcoming experience by coaching the team on how to engage with customers to exceed their expectations.
  • Promote and maintain a respectful work environment where all employees and customers are treated with respect and dignity.

    • You are

  • Searching for a career in food & beverage in a dynamic, growing company
  • Passionate about the craft & care that goes into great food & beverage
  • Reliable and a team player - your manager and teammates can depend on you to be punctual with a positive attitude
  • Thoughtful and looking to connect with the communities we serve by creating memorable experiences
  • Observant. You care about the little things and have an eye for detail.
  • Eligible to work in the United States
  • A team player and work with all levels in the company to build a great work culture.

    • You have

  • Basic math & computer skills
  • A full-time scheduling availability and is available to work mornings, evenings, weekends, and holidays
  • An eye for analytics and noticing trends

    • Some of our benefits

  • Health & dental insurance eligibility after 60 days of employment
  • Paid time off
  • Free drinks at any of our cafes
  • A staff meal policy for when you are working
  • Discounts on whole bean, food & pastry, and bottled beverage
  • 401k with a company match

    • Compensation

  • $48k (not tipped) Salaried Position

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