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Associate Manager, Sales Engineering

LondonOn-siteFull-time

AI Summary

Associate Manager, Sales Engineering leads and mentors a small team of sales engineers, while delivering pre-sales guidance, technical demos, and collaboration with product and engineering.

About this role

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward.
With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. 

Position Summary:

Our Sales Engineering leader for the Puppet team at Perforce is searching for an Associate Manager, Sales Engineering to join the team. The Associate Manager, Sales Engineering at Perforce operates as a player/coach, working within established company policies to ensure the effective utilization of resources for sales engineering projects. This role involves evaluating a variety of factors within the sales engineering domain and selecting appropriate methods and techniques to support the sales team. You will also be responsible for leading, training and mentoring a small team of sales engineers.

Responsibilities:

  • Pre-sales solution consulting, providing guidance and managing technical engagements with customers and industry partners.
  • Lead, coach, and mentor a team of Sales Engineers.
  • Provide technical guidance, performance feedback, and career development support.
  • Assist with hiring, onboarding, and training new Sales Engineers.
  • Support the sales team in complex, high-value deals by delivering technical presentations, product demos, proof-of-concepts, and RFP responses.
  • Act as a technical escalation point for SEs during customer engagements.
  • Work closely with Product and Engineering teams to relay customer feedback and influence roadmap decisions.
  • Track and report on SE metrics and KPIs (e.g., win rate, demo success, time to POC).
  • Continuously improve pre-sales processes, tooling, and methodologies.

    • Requirements:

  • 5+ years of experience in a technical pre-sales or solution engineering role, preferably in DevOps or infrastructure software.
  • 1–2 years of experience in a team lead or management capacity.
  • Fluency in French preferred.
  • Strong understanding of DevOps practices and tools.
  • Excellent interpersonal and communication abilities
  • Basic understanding of sales forecasting and pipeline management
  • Ability to adapt to quick changing environments

    • Skills

    Customer EngagementsDemo SuccessDevOpsFrench (preferred)HiringInfrastructure SoftwareKPIsMentoringOnboardingPipeline ManagementPre-salesProduct DemosProof Of ConceptsRFP ResponsesSales ForecastingSolution EngineeringTeam LeadershipTechnical EscalationTechnical PresentationsTime To POCTrainingWin Rate

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