At OakNorth, we're on a mission to empower ambitious businesses and the communities they serve. Since 2015, we've lent over $21 billion across the UK and US, helped create more than 58,000 new homes and 36,000 new jobs, and supported hundreds of thousands of personal savers — all while driving economic growth in the markets we serve.
We’re seeking a future team member to join our Client Onboarding function as an Associate/Senior Associate within the Quality Control (QC) team. In this role, you’ll be responsible for conducting quality reviews of AML/KYC CDD assessments, ensuring regulatory requirements are met while supporting a smooth and exceptional client onboarding experience.
This is a hands-on role suited to someone with strong AML/KYC experience who enjoys working collaboratively, providing constructive feedback, and contributing to continuous improvement.
Job Responsibilities:
In this role, you’ll make an impact by:
Conducting AML CDD quality assurance reviews for both new-to-bank and existing customers.
Supporting AML CDD quality reviews for commercial business loan origination and Business Banking account set-up.
Work collaboratively with the UK-based offshore onboarding team to support quality control activities, contributing to consistent AML/KYC standards and effective cross-border delivery.
Communicating clearly and professionally to help manage expectations and maintain momentum across onboarding activities.
Providing constructive, high-quality feedback on CDD assessments to support learning and continuous improvement within the onboarding team.
Maintaining up-to-date knowledge of AML/KYC requirements and acting as a point of reference for QC-related queries.
Operating in line with the Bank’s Risk Management Framework and relevant risk and compliance policies and procedures.
Identifying opportunities to improve processes, controls, and ways of working.
Supporting the QC Lead on transformation initiatives and change activity.
Completing BAU, ad hoc administrative, and project-related tasks as needed.
What We’re Looking For:
Experience & Knowledge
5+ years’ experience in the financial services sector, ideally within commercial banking or lending.
Strong working knowledge of AML/KYC, including CDD and EDD.
Experience reviewing or analysing complex corporate structures, including exposure to non-transparent jurisdictions such as trusts and offshore entities (e.g. BVI, Channel Islands, Cayman Islands).
Familiarity with financial crime prevention controls and regulatory expectations.
Skills & Attributes
Strong attention to detail with the ability to consistently deliver high-quality work.
Confident written and verbal communication skills.
Comfortable working in a fast-paced environment with competing priorities.
Able to work independently while also contributing positively within a team.
Strong organisational skills with the ability to prioritise and manage workloads effectively.
Resilient and able to work to deadlines and service-level expectations.
A proactive mindset with a genuine desire to support colleagues and deliver a great client experience.
Nice to Have:
Advanced Excel skills.
ICA or ACAMS qualification.
Working knowledge of AEOI and FSCS requirements.
Experience working with private equity or real estate investment vehicles.
Ability to understand and interpret financial statements.
