Posted 1 month ago
Authentication Associate
AI Summary
Authenticates luxury goods to verify origin and authenticity, documents findings, and supports warehouse processes and security improvements.
About this role
As an Authentication Associate, you will be responsible for verifying the origin and authenticity of luxury products (leather goods, ready-to-wear, jewelry, watches, accessories) before they proceed to quality control. You will play a critical role in maintaining the integrity of our catalog by detecting counterfeit items and preventing fraud.
This is a warehouse-based position that requires versatility during peak activities and participation in team projects like process security (5S) and inventory management.
Work Schedule
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Hours: Mon–Fri, 9AM–5:30PM (40 hours/week) with a 45 min lunch break.
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Training: Includes an initial intensive 1 month training period.
What you’ll be doing
Quality & Documentation: Ensure products comply with descriptions and create or update related authentication documentation.
KPI Management: Maintain high performance against targets, including 100% productivity, a 0.10% return rate, and keeping "false fake" rates below 3%.
Process Improvement: Support the 5S project to improve warehouse processes and security.
Continuous Learning: Engage in rigorous training (e.g., Level 1 & 2 Academy programs) to specialize in brands and categories like handbags, jewelry, or watches.
Who you are
Requirements & Skills
Experience: Previous experience in authentication, auction houses, museums, or luxury retail is highly preferred.
Product Knowledge: Strong knowledge of luxury fashion and brands is a must.
Technical Skills: Familiarity with research databases and specialized authentication software/tools.
Soft Skills:
Methodological: A structured approach to processing items.
Communication: Ability to provide clear feedback on items without taking technical critiques personally.
Time Management: Ability to reach productivity targets and manage daily tasks independently.
