Back Office Payments Officer (Crypto Operations)

Sofia City, BulgariaRemoteFull-time

AI Summary

Back Office Payments Officer handles daily payment processing for fiat and crypto channels, coordinating with AML/compliance and supporting resolution of payment issues.

About this role

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.

Responsibilities:

Process daily payment transactions (funds in/out), ensuring accuracy, compliance, and timely execution across both fiat and crypto channels.

Coordinate with AML, Compliance, Customer Support, Accounting, and Sales teams on all payments and back-office–related matters.

Communicate with the Company’s payment providers, banks, and crypto service providers to resolve operational issues and ensure smooth transaction flows.

Monitor international payments, blockchain confirmations, and transaction statuses, ensuring all processes align with internal policies.

Identify and escalate potential signs of financial crime, suspicious activity, money laundering, and high-risk transactions.

Contribute to the continuous improvement of payment and crypto operations procedures and take on additional responsibilities as required by business needs.

Requirements:

Professional working experience in a financial institution e.g. Banking sector and Fintech is a plus.

Business level proficiency in English (equivalent to B2 or above in CEFR).

Experience in payment department (at least 1 year).

Experience in cryptocurrency sector would be considered a plus.

Attention to detail and ability to multitask.

Ability to work a flexible shift schedule.

Ability to work in a team in a very dynamic environment.

Skills

AML / Compliance CollaborationBank PaymentsBlockchain ConfirmationsCryptocurrency PaymentsCrypto Service ProvidersFiat PaymentsInvestigationMultitask ManagementPayments ProcessingRisk IdentificationShift FlexibilityTransaction Monitoring

Back Office Payments Officer (Crypto Operations)

About this role

Responsibilities:

Requirements:

Skills

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