Posted 2 months ago

BDR Manager

LondonOn-siteFull-time

AI Summary

BDR Manager leads a team of 7 outbound BDRs in UKI and Nordics, shaping strategy, running campaigns, coaching reps, and driving targets in a SaaS environment.

About this role

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.

Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.

Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.

At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.

How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.

BDR Manager

This is a leadership role at the heart of Aircall's UKI growth engine. You'll own, develop, and inspire a team of 7 Outbound BDRs covering the UKI and Nordics markets with a direct line to the Managing Director for the region.

You'll primarily be responsible for shaping strategy, running campaigns and developing talent. You will also work as part of a local leadership group alongside the AE Manager, AM Director, Head of Partnerships and Field Marketing Manager, collaborating to execute regional strategy and deliver against targets.

Key Responsibilities

Lead and energise a team of 7 Outbound BDRs, keeping them motivated, accountable and consistently hitting monthly targets
Drive strategy across UKI and Nordics using account-based approaches and targeted campaign programmes
Coach relentlessly through 1-2-1s, call reviews, role plays and multi channel feedback in order to develop reps into top performers
Maintain the playbook constantly reviewing sequences, scripts, email templates and qualification frameworks so the team operates with precision and consistency
Design incentives that spark healthy competition and reward great performance
Hire and onboard the next generation of BDR talent as the team grows

Qualification:

10–18 months' direct management experience in a SaaS environment
Proven track record in multi-channel creative outbound
Experience with building target account lists and account-based selling strategies
Data-driven, you use numbers to diagnose problems and sharpen performance
Comfortable with LLM tools and modern sales tech
A natural coach who gets energy from seeing their team win
Someone who is self sufficient and proficient in problem solving

Skills

1-2-1 CoachingABMAccount-based SellingCall Reviews And Role PlaysData-driven Performance AnalysisEmail TemplatesHiring And OnboardingIncentive DesignLead Qualification FrameworksLLM ToolsMulti-channel CampaignsOutbound/BDR ManagementPlaybook Design And OptimizationProblem SolvingQualification FrameworksSaaS SalesSales TechnologySequencesTarget Account Lists

BDR Manager

About this role

BDR Manager

Key Responsibilities

Qualification:

Skills

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