Behavioral Health Care Manager (BHCM)

The Role

We’re hiring Behavioral Health Care Managers (BHCMs) to provide direct, patient-facing care to children, teens, and families within the Collaborative Care Model (CoCM). This is a fully remote role where you will:

• Spend ~75% of your time working directly with patients and families
• Deliver brief, evidence-based care designed to drive meaningful change in 6–12 months
• Collaborate closely with pediatricians, psychiatrists, and a multidisciplinary care team

Why This Role is Different

As a BHCM at Triplemoon, you will:

• Focus on impactful, structured care (not open-ended therapy)
• Work within evidence-based clinical pathways designed to drive outcomes
• Be part of a team-based model where you’re supported by:
• • Pediatricians
  • Psychiatric consultants
  • Care coordinators
• Deliver care that integrates:
• • Behavioral health intervention
  • Care coordination (school, SDoH, therapies)
  • Family education and support

This role is ideal for clinicians who want to:

• Spend more time helping patients and families directly
• Work in a collaborative, coordinated system of care
• See measurable progress in their patients over time

What You'll Do

Direct Patient Care (~75%)

• Conduct intake assessments and ongoing follow-up sessions via telehealth
• Deliver brief, evidence-based interventions:
• • CBT skills
  • Motivational interviewing
  • Behavioral activation
  • Parent coaching
• Provide in-session education and actionable recommendations to families
• Track patient progress using validated screening tools

Care Coordination & Clinical Collaboration

• Support families with:
• • School accommodations
  • SDoH needs
  • Coordination with OT/PT/ST and other specialty services
• Collaborate with pediatricians and psychiatric consultants
• Participate in weekly registry review meetings to guide care decisions
• Partner with board-certified pediatric psychiatrists who:
• • Provide medication recommendations
  • Oversee patient progress and care plans

Documentation & Operations

• Document all care in our EHR (Healthie)
• Track outcomes and progress using structured workflows
• Manage scheduling, follow-ups, and patient engagement
• Apply standardized protocols (no-shows, cancellations, safety)

What Success Looks Like

Accomplished BHCMs at Triplemoon:

• Build strong relationships with children and families
• Deliver structured, goal-oriented sessions
• Use data and screening tools to guide care
• Communicate clearly and proactively with their care team
• Stay organized and follow through consistently
• Balance clinical care with operational excellence

Requirements

• Active, unrestricted clinical licensure as a licensed clinical social worker (LCSW), licensed professional counselor (LPC), and/or licensed therapist (LMFT).
• Active licensure in one or more of the following states on or before start-date:
• • California
  • Colorado
  • Connecticut
  • Florida
  • Maryland
  • Tennessee
  • Texas
  • Virginia
  • Washington
• Experience working with children, adolescents, and families
• 3+ years of experience OR a minimum of 3,000 supervised hours
• Flexibility with hours/availability, including 2 evenings/week + 2-4 weekend days/month
• Experience and training in evidence-based modalities (CBT, MI, BA, etc.)
• Comfort working in a telehealth environment
• Strong communication, organization, and documentation skills
• Ability to deliver care with a diversity equity and inclusion (DEI) and trauma-informed lens

Nice to Have

• Experience in:
• • Pediatric primary care or collaborative care (CoCM)
  • School-based or community mental health settings
• Familiarity with: