Booking Agent

The role:

At AIRE we are looking for a Booking Agent to reinforce our team!

Located in Tenerife, your main responsibility is to offer excellent customer service and the correct management of booking reservations. You will work for all AIRE's facilities.

Some of the tasks that you will perform:

• Personalized customer service via email, chat, and/or telephone on an international/national level.

• Managing individual and group reservations.

• Solving and overseeing any possible issues that our clients might run into.

You need to have great customer service, verbal communication, data entry, phone, and computer skills. But don't worry, full training will be provided.

Who you are:

• You are fluent in English, other languages will be a plus.

• You have great communication skills, are completely customer-oriented, and with noticeable commercial expertise.

• You are able to follow guidelines, minimizing errors.

• You are good at multitasking.

• You are flexible and able to work nights, holidays, and weekends when needed.

• Ability to maintain the required internet speed.

What we offer to you:

• Permanent contract (40h)

• Night and transport bonuses are paid.

• An average of 40 holiday days (32 days per collective agreement + extra holiday days depending on public holidays you work)

• 30% off in all our experiences!

• Employee discount for private health insurance.

• Team Spirit is our big asset!💪 We are proud to have a welcoming and inclusive working environment where everyone's opinions and backgrounds are heard and respected.

About us:

AIRE Ancient Baths is an international wellness brand inspired by the tradition of ancient Roman, Greek, and Ottoman baths.
Founded in Spain, AIRE offers unique relaxation experiences in restored historical buildings across cities such as Barcelona, New York, London, Copenhagen, and Chicago.
The company combines thermal baths, massages, and holistic rituals to create a luxury atmosphere focused on wellbeing, disconnecting, and sensory experiences.