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CASETiFY logo

Posted 9 months ago

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Brand Representative (Part time/ Casual)

MelbourneOn-sitePart-time

AI Summary

Brand Representative handles in-store customer interactions, demos, and sales to meet targets while maintaining an engaging and organized retail environment. Acts as the face of the brand and supports store operations and stock management.

About this role

Purpose of the Role:


- CASETiFY is a leading global lifestyle brand known for customisable tech accessories, trend-setting designs, and protecting what matters most. As the community hub for creativity and self-expression, we’re passionate about bringing bold ideas to life.
- CASETiFY is looking for a Brand Representative who thrives in a fast-paced retail environment and is ready to hit the ground running. As the face of our brand, you’ll be on the front line delivering an exceptional in-store experience, building connections with customers, and showcasing the creativity that defines us.

What you’ll be doing:
- Be the go-to person for customers — from friendly chats to product demos that wow.
- Turn browsers into buyers by hitting sales goals and celebrating team wins.
- Keep things running smooth — process sales with ease and know your products inside out.
- Make the store shine with eye-catching displays and a clean, organised vibe.
- Stay on top of stock — help with deliveries, restocks, and keeping shelves full.
- Solve problems with a smile — whether it’s questions, returns, or special requests.

What we're looking for:

- At least 1 year retail experience.
- Confident communicator with strong English skills.
- Flexible with shifts and availability to support all stores within a state.
- Comfortable using POS systems and basic computer tools.
- Customer-first mindset with problem-solving abilities.
- Team player who collaborates and supports others.
- Proactive, passionate, and adaptable in a fast-paced environment.
- High attention to detail and ability to multitask effectively.
- Keen eye for creating authentic, on-brand content tailored for social media.

Skills

Basic Computer ToolsCustomer Relationship ManagementCustomer ServiceInventory ReplenishmentMerchandisingMultitaskingPOS SystemsProduct DemonstrationsRetail Point Of SaleSales ProcessShifts CoordinationSocial Media Content CreationStock ManagementStore OperationsVisual Merchandising

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