Location: London (on-site)
Department: Property & Facilities Management (UK)
Reporting to: Senior Building Manager

About Global University Systems (GUS)

Global University Systems (GUS) is an international education group, empowering students to transform their lives through education. We believe education drives careers, lives and society forward, enabling a brighter and more sustainable future for all.

Our institutions offer the broadest range of industry‑relevant skills through inclusive, accessible and digital‑first learning. We provide career‑enhancing certificate, degree and postgraduate qualifications, supporting a thriving global community of learners.

With over 115,000 students across 30 institutions worldwide and more than 630,000 digital learners, GUS continues to grow and innovate across the education sector.

About the Role

The Building Manager has primary responsibility for the day‑to‑day management of designated buildings, ensuring they are safe, compliant, welcoming and fit for purpose. Acting as the key point of contact for building users, landlords, managing agents and contractors, you will ensure that facilities services are delivered to a high standard and that all statutory, health and safety, and compliance requirements are met.

This is a hands‑on, operational role requiring strong stakeholder management, excellent customer service, and a proactive approach to continuous improvement.

Key Responsibilities

Building Operations & Stakeholder Management

Day‑to‑day management of assigned buildings, ensuring a safe, healthy and comfortable environment
Build strong relationships with building users, landlords, managing agents and contractors
Act as the main point of contact for facilities‑related queries, issues and emergencies
Ensure service level agreements (SLAs) and performance indicators are met
Represent facilities services at internal and external meetings

Health, Safety & Compliance

Ensure full compliance with all statutory, regulatory and health & safety requirements

Implement and oversee building health & safety policies and procedures

Manage fire safety, emergency evacuation plans, incident reporting and investigations

Maintain oversight of risk assessments, RAMS and building compliance records

Act as Incident Controller and lead on emergency response procedures

Facilities & Contractor Management

Manage essential services including reception, security, cleaning, maintenance, waste and recycling

Coordinate and monitor contractors, ensuring quality, compliance and value for money

Manage PPMs, building security and business continuity arrangements

Maintain accurate building files, asset registers and compliance documentation

Customer Service & Continuous Improvement

Deliver a high‑quality facilities service across multiple building users

Identify opportunities to improve service delivery, efficiency and customer experience

Support environmental and sustainability initiatives, including energy monitoring and waste reduction

Contribute to capital expenditure projects, refurbishments and new space openings

Financial & Operational Management

Support budget planning and cost control, ensuring best value for money

Monitor utilities usage and investigate anomalies

Prepare reports and data analysis on facilities performance and projects

About You

Essential:

Management qualification or equivalent experience in facilities or building services
Health & Safety qualification (NEBOSH preferred)
Proven experience managing buildings, contractors and third‑party suppliers
Strong knowledge of health & safety legislation and statutory compliance
Experience delivering high standards of customer service
Excellent stakeholder management and communication skills
Strong organisational and administrative capability
High level of IT literacy, including Microsoft Office
Experience managing PPMs, compliance records and building security

Desirable:

Experience working in a higher education or similar complex environment
Experience using CAFM systems
Experience managing multi‑site estates

What we offer:

Hybrid working - most roles offer hybrid or flexible arrangements to support work life balance.
Contributory Pension Scheme - 5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions.
Season Ticket Loan (T&C's apply) - spread the cost of your commute with an interest-free travel loan.
Training & Development opportunities (T&C's apply) - access to short courses via FutureLearn and Group-wide professional development programmes.
Staff Discount Scheme - via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc
Employee Assistance Programme - confidential support for your wellbeing, whenever you need it.

We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.

GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

Our data privacy policy can be viewed here.

Building Manager

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