Who We Are
For over 30 years, our entrepreneurial mindset and strategic vision have fueled our growth into one of Canada’s largest and most successful REITs. Our retail-focused and mixed-use portfolio reflects our commitment to creating vibrant community spaces where people want to shop, live, work, and play. We take pride in our strong legacy while continuously adapting, innovating, and investing in the future. We’re proud to be recognized as one of Canada’s Most Admired Corporate Cultures, Canada’s Greenest Employers, Canada’s Best Diversity Employers, and a Greater Toronto Top Employer.
At RioCan, we believe our people are our greatest strength. We foster a welcoming, inclusive culture where employees can connect authentically, grow continuously, and bring their whole selves to work. Here, you’ll find opportunities to learn, lead, and make an impact every day.
RESPONSIBILITIES:
Respond to tenant service requests in timely manner.
Liaise with tenants and contractors to maintain relationships.
Engage with third party contractors and obtain quotes in compliance with procurement practices and annual budget preparation.
Conduct daily property checks ensuring the property is maintained in a first-class manner.
Assist with best practices reporting requirements and compiling documentation in support of BOMA Best building certifications.
Overseeing preventative maintenance and repairs and maintenance of HVAC systems.
Maintain preventative maintenance program, equipment inventory logs and tenant work orders through Building Engines operations platform.
Ensure fire life safety systems are operating efficiently.
Identify and rectify any general maintenance issues including painting, housekeeping items such as sweeping, litter pick up, shoveling and pressure washing to maintain curb appeal of the properties.
System monitoring of mechanical equipment, including building automation systems.
Coordinate contractor access and ensure all deficiencies are rectified.
Communicate with manager on building inefficiencies.
Liaise with internal and external contacts for prompt and professional investigation and resolution to concerns.
Assist with seasonal building requirements.
Basic plumbing, lighting, electrical, elevating devices, roofing, carpentry and miscellaneous repairs on site or overseeing of such unscheduled repairs as necessary.
Communicate and execute work procedures as set out by management.
Assist the Operations Manager with overseeing capital projects and energy management initiatives.
Remain current and up to date with new industry practices, legislative changes and new technologies with a focus on sustainability and energy efficiency.
Participate in on-call rotation and be available to work after-hours, weekends for any site emergencies and/or unscheduled work.
Travel between properties as required.
Other assigned duties as required.
QUALIFICATIONS:
2-5 years’ experience + previous relevant work experience, or related post-secondary diploma or certificate.
Responsible and self-motivated team player who has the ability to allocate their time effectively, manage tight deadlines and the ability to work under pressure
Ability to adapt to new processes and procedures
Maintenance experience in a retail / commercial property environment an asset
Proven knowledge of HVAC systems, plumbing, electrical, emergency systems and fire and life safety
Execute all work in a safe and professional manner and in compliance with Occupational Health and Safety Legislation guidelines and other applicable regulations
Familiarity with safe work practices and construction standards
Ability to prioritize and schedule all work to meet deadlines
Has an aptitude for technology use and applications
Ability to work with minimal supervision
Access to reliable transportation for frequent travel between properties.
