Burton Store Sales Associate

Job Description

Position Title: Burton Store Sales Associate

Location: Niseko, Japan

Reports to: Burton Store Manager
Contract Term: TBC - November 2026 - March 2027
Salary: ¥1,700 per hour, starting

About Burton

At Burton, we are a purpose-led brand rooted in snowboarding and the outdoors. We fight for the future of our people, planet, and sport. We aim to maximize our positive social impact and minimize our negative environmental impact while delivering high-quality performance products.

As a global leader in snowboarding, we’re committed to diversity, equity, and inclusion for the long-term health of our company, sport, and community. Through these efforts, we aim to make snowboarding and the outdoors accessible to all.

The Role

As a Sales Associate at Burton Store Niseko, you will be the face of the brand, delivering outstanding customer service and helping guests find the right Burton products and equipment for their needs. Based in the heart of Hirafu, you will guide customers through the entire sales process, from welcoming them into the store and providing product advice to completing purchases at the register. You'll also assist with maintaining store presentation, keeping shelves stocked, and handling customer questions or concerns in a friendly and professional manner. By sharing your passion for snowboarding and the Burton brand, you'll help create a memorable experience for every guest who visits the store.

Key Responsibilities and Duties

• Deliver an exceptional customer experience to every customer.
• Meet or exceed store sales goals.
• Develop strong product knowledge across snowboards, outerwear, apparel, and accessories.
• Help customers find the right products based on their needs and ability level.
• Support daily store operations including:
  • Point-of-sale transactions
  • Stock replenishment
  • Inventory management
  • Visual merchandising and displays
  • General housekeeping and store presentation

• Act as a brand ambassador by sharing Burton's story, products, culture, and passion for snowboarding.

What You Need to Succeed

• Knowledge of snowboarding equipment, outerwear and accessories
• An understanding of snowboard culture and lifestyle
• A positive, can-do attitude and genuine interest in helping others
• Confidence in communicating with a wide range of people
• Flexibility to step in where needed and support your teammates
• Attention to detail and pride in keeping things clean and organized
• Ability to stay calm and focused when things get busy
  
  

The Perks and Benefits

As a Rhythm employee, you’ll experience the same legendary hospitality we extend to our guests. We’re passionate about looking after our crew, and here are just a few of the perks you’ll enjoy when you join our team:

• Live, Work, and Play in Paradise: Immerse yourself in one of the world’s top mountain resorts.
• Work with a Legendary Crew: Join a team that’s passionate, fun-loving, and deeply connected to the industry.
• Subsidized Staff Accommodation: Affordable housing options and housing assistance to help you settle in.
• Epic Social Scene: From team ride days and department dinners to staff parties, events, and day trips, our social calendar is packed with opportunities to connect and unwind.
• Wellness and Lifestyle Benefits: Access the Rhythm Wellness program, enjoy free snowsports or bike demos, and take advantage of generous store discounts for you, your friends, and your family.

At Rhythm, we work hard, but we play even harder. If you know anyone who’s worked with us before, they’ll tell you this isn’t just a job- it’s an experience of a lifetime. Our fun, supportive culture is the heart of everything we do because people like you make Rhythm what it is.

Ready to join?

If you have the skills, the flair, and the stoke (enthusiasm) to share, we want to hear from you! Your passion for adventure and alignment with our core values could be the perfect fit for an unforgettable experience.

If you have any specific questions or require further clarification, please don't hesitate to reach out.