Business Analyst

• **Requirement Gathering & Documentation **:

  • Collaborate with Product Owners, Product Managers, and stakeholders to gather and analyze business requirements.
  • Develop comprehensive technical and functional specifications that align with product goals and customer needs.
  • Maintain and update product documentation, including workflows, data models, and use cases.

• **Technical Liaison **:

  • Act as a conduit between product development and engineering teams to ensure alignment on technical specifications.
  • Assist in the evaluation of technical feasibility of proposed solutions and ensure they meet business and product requirements.
  • Communicate complex technical concepts in a clear and understandable manner for non-technical stakeholders.

• **Product Development Support **:

  • Work closely with the Product Development team to ensure product specifications are adhered to throughout the development lifecycle.
  • Assist in testing and validation of products to ensure they meet specifications and requirements.
  • Participate in product backlog grooming sessions to refine and prioritize requirements.

• **Data Analysis & Insights **:

  • Analyze product performance and user feedback to identify areas for improvement and optimization.
  • Provide insights on customer behavior, market trends, and product performance to inform future product development decisions.

• **Cross-Functional Collaboration **:

  • Collaborate with design, engineering, operations, and marketing teams to ensure cohesive product development.
  • Support project managers in tracking and delivering on project timelines related to product specifications.

• KeyPerformance Indicators (KPIs):

  • Accuracy and clarity of technical and product specifications.
  • Timely delivery of requirement documents and product specs.
  • Successful collaboration with technical and product teams, resulting in smooth product development.
  • Number of enhancements or product solutions delivered that meet business requirements.
  • Efficiency in issue resolution during product testing phases.

Requirements

Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, Business, or a related field.
• 3+ years of experience as a Business Analyst, preferably in a product development or technical environment.
• Strong understanding of software development lifecycles (SDLC), Agile methodologies, and product management.
• Proficiency in creating technical documents, including use cases, user stories, and process flows.
• **Familiarity with database systems, APIs, and technical integration processes **.
• Excellent communication skills, with the ability to translate technical concepts for non-technical stakeholders.
• Analytical mindset with strong problem-solving abilities.
• Experience with product management tools (e.g., JIRA, Confluence) is a plus.