Business Analyst - French

Inetum is a global leader in IT services, dedicated to delivering innovative solutions to our clients. We are committed to fostering a dynamic and inclusive work environment that values diversity, where creativity and collaboration can thrive. We are present in 19 countries and have more than 28,000 employees worldwide.

If you are looking for a dynamic, innovative, and technology-driven company, Inetum is the place for you! Come be part of Inetum!

Responsibilities

• Support IT analysis and application maintenance
• Collaborate with the Product Owner to manage the backlog
• Contribute to the support of actuarial applications (e.g., PROPHET, ESG-CHESS, CIRIS, IBNRS)

Main Activities

• Define and manage user stories with the team and PO
• Clarify business needs and plan actions with stakeholders
• Track progress and communicate updates to users and teams
• Contribute to testing (including non-regression tests)
• Support documentation and knowledge sharing
• Ensure compliance with engineering and security standards
• Work closely with offshore and technical teams

Support & Maintenance

• Ensure application stability, performance, and scalability
• Provide functional and technical support to users
• Monitor and resolve incidents according to SLAs
• Coordinate maintenance requests and ensure delivery
• Collaborate with platform operators

Qualifications

• Excel with VBA (advanced level)
• Tests (non-regression, sanity)
• Cloud knowlegde
• Python knowledge
• Agile methods, ability to work in agile mode
• ITIL knowledge (practical level)
• French - C1 (mandatory) 
• English - B2 (Upper Intermediate)
• Minimum 3 years in similar functions (BA with App support)