Business Analyst, Specialist

Gather, analyze, and document business requirements across stakeholders, translating them into clear functional and non-functional specifications for delivery teams to support successful IT/software/digital delivery.

Key Roles and Responsibilities

• Gather, analyze, and document detailed business requirements from stakeholders across departments.
• Translate business needs into functional and non-functional specifications for development teams (.NET, OutSystems, Creatio, Frontend).
• Collaborate with Product Owners, Technical Leads, and UI/UX Designers to confirm solution scope and user expectations.
• Create and maintain user stories, process flows, business rules, and acceptance criteria.
• Facilitate and lead workshops, interviews, and requirement-gathering sessions.
• Prepare wireframes, use cases, and mockups with the design team to visualize and validate business processes.
• Support QA by reviewing test plans and validating that delivered functionality matches business requirements.
• Assist with change management, user training, and stakeholder communication throughout the project lifecycle.
• Continuously review current processes and propose improvements, automation, or optimization opportunities.
• Work across multiple Agile projects, adapting priorities to stakeholder needs and delivery timelines.
• Ensure alignment between business goals, technical implementation, and user experience.

Requirements

Education

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field.

Experience

• 2–4 years of experience as a Business Analyst / Functional Analyst in software or digital product development.

Skills & Competencies (Technical & Analytical + Soft)

• Strong understanding of Agile/Scrum and software development methodologies.
• Ability to analyze data, processes, and workflows to identify gaps/inefficiencies.
• Ability to write clear and concise documentation for both technical and non-technical audiences.
• Comfort using tools such as Jira, Confluence, Figma, Lucidchart.
• Understanding of web application architectures, APIs, and enterprise platforms (OutSystems, Creatio, or similar CRMs is a plus).
• Basic familiarity with SQL or business reporting is a plus.
• Excellent verbal and written communication skills.
• Strong problem-solving, critical thinking, and attention to detail.
• Strong organizational skills and ability to bridge communication between technical and non-technical stakeholders.
• Collaborative mindset and comfort working across departments.

Preferred (but not required)

• Experience with low-code platforms (OutSystems, Creatio) or custom development (.NET, Angular).
• Certifications such as CBAP, PMI-PBA, or Agile BA (advantage).
• Exposure to UX principles and design thinking (plus).

Certifications

• CBAP / PMI-PBA / Agile BA (advantage, not required)

Job Location

• Client site