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Posted 3 months ago

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Business Analytics Senior Manager (Product, Healthcare)

BostonOn-siteFull-time

AI Summary

Senior analytics leader focusing on health product analytics for WHOOP, partnering with product and growth teams to drive data-driven decisions, mentor analysts, and deliver actionable insights for health features and personalization.

About this role

At WHOOP, we're on a mission to unlock human performance. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives.
We’re seeking a strategic, insights-oriented Health Product Analytics Senior Manager to join our Product Analytics team and support the Healthcare Product group. This role is ideal for someone who is passionate about behavior change, health outcomes, and creating world-class digital experiences. You’ll support the development of new features focused on early detection, physiological coaching, and personalized health guidance.
We are looking for an individual who can be fluent in data, driven by product thinking and is looking to deeply understand and tackle complex analytics challenges. This person should feel empowered to foster their own curiousity and raise support for ideas that meaningfully impact the WHOOP member experience. Ultimately this person should feel comfortable getting their hands dirty as a player-coach, leading and developing analysts alongside their own workstreams.

RESPONSIBILITIES:

  • Partner with key stakeholders across the Product team, as well as Software, UX, Data Science, Marketing, and Strategic Finance teams to align on goals and quantify impact for key member touchpoints, and identify new sources of value for our members.
  • Help build and refine health-specific KPIs, including engagement with relevant features, adoption of recommended behaviors, and member-reported value.
  • Uncover insights about key member segments — including those managing hormonal health, cardiometabolic health, or looking for more personalized wellness support.
  • Create repeatable tools and processes for analytics across new health features and algorithms— from data pipelines to dashboards and weekly health performance reviews.
  • Generate and drive the strategic analytic roadmap to unlock insights about our members, how they are using the product and guide our product team with action-oriented recommendations.
  • Collaborate with a high-performance team, providing thought leadership to identify the most impactful ways to drive decisions and improve retention.
  • Manage, mentor, and grow a team of analysts, fostering a culture of high performance and continuous improvement.

    • QUALIFICATIONS:

  • 8+ years of experience in a deeply strategic/analytical role, including partnership with product and development teams and
  • Direct experience leading and developing a team, including driving large projects and mentoring junior analysts.
  • A true player-coach; able to independently take broad business questions, wrangle appropriate data, quickly isolate and model key insights, visualize results and communicate actionable recommendations.
  • Strong storytelling skills – able to create compelling and concise presentations that convey actionable solutions to complex, ambiguous problems.
  • Demonstrated success in influencing senior stakeholders and leadership on strategic direction based on analytical recommendations.
  • Experience and knowledge running experiments (e.g. A/B testing) and working with development teams
  • Advanced skills in SQL and understanding of ELT (dbt) and data warehousing (Snowflake) structures, as well as data visualization (eg. Looker, Tableau, Hex)

    • Skills

    A/b TestingCohort AnalysisDashboard DevelopmentData ModelingData PipelinesData VisualizationData WarehousingDbtELTExperience With Large DatasetsExperimentation DesignHealth AnalyticsHexKPIsLookerMentoringProduct AnalyticsRetention AnalysisSegmentationSnowflakeSQLSQL OptimizationStakeholder ManagementStorytellingTableauTeam Leadership

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