Café Supervisor

We are seeking an enthusiastic and experienced Café Supervisor to support the daily operation of our busy café Gravity Social, based in Explorium Science Museum in Sandyford. The ideal candidate will lead by example, ensure exceptional customer service, and help maintain a friendly, efficient, and well‑run environment.

This role is 25-35 hours per week.

Key Responsibilities

• Oversee front‑of‑house operations and ensure smooth daily service

• Support, guide, and supervise café staff during shifts

• Assist with staff training, onboarding, and performance feedback

• Maintain high standards of food, beverage, and service quality

• Ensure compliance with Irish food safety, hygiene, and HACCP requirements

• Handle cash management, till operations, and daily reconciliation

• Monitor stock levels and assist with ordering and inventory control

• Address customer queries or issues in a professional, friendly manner

• Support rota planning and workflow management

Requirements

• Previous experience in a café, restaurant, or hospitality supervisory role

• Completion of Food Safety/HACCP Level 1 or Level 2 training

• Strong communication and leadership skills

• Ability to work in a fast‑paced environment

• Excellent customer service skills and a positive attitude

• Flexibility to work weekdays, weekends, and occasional early/late shifts