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Cancer Treatment Case Concierge Trainee

Freeport, Freeport, BahamasOn-siteFull-time

AI Summary

The role trains for 4–6 months to independently run cancer-patient case work, including intake, family briefings, and presenting research to families under supervision before handling a partial to full caseload.

About this role

This role grows, over four to six months, into running independent cases for cancer patients and families. The training is structured because the work is consequential: families come to us in crisis, and a trainee earns the right to own that contact directly.

The arc:

  • Weeks 1–4 — Foundations. Treatment ladder methodology, supplier database, intake protocols. Research and briefings; no direct patient contact yet.
  • Weeks 5–8 — Shadowing. Observe intake calls, family briefings, and case reviews. Begin co-drafting family-facing communication under senior review.
  • Weeks 9–12 — Co-presenting. Present research findings to families with a senior concierge leading.
  • Weeks 13–20 — Supervised intake. Run intake and family meetings with senior support; carry a partial caseload with weekly review.
  • Week 20 onward — Independent caseload.

You'd suit this role if you have a Bachelor's or Master's in life sciences, public health, nursing, bioinformatics, pharmacy, or an adjacent field (PhDs welcome but not required); you're comfortable holding technical and clinical material; you write clearly and carefully; and you have the kind of steady temperament that doesn't fray when families are frightened.

Requirements

You'll need:

  • The right to live and work in the Bahamas, or eligibility for sponsorship that we can support.

  • To be based in Freeport, Grand Bahama, or willing to relocate there for a start date between June and December 2026.

  • A Bachelor's or Master's degree in life sciences, public health, nursing, bioinformatics, pharmacy, or an adjacent field. PhDs are welcome but not expected.

  • Demonstrable comfort engaging with technical and clinical material — reading a clinical trial protocol or a genomic report shouldn't faze you.

  • Strong written communication. Much of the work involves translating complex information into briefings that families in crisis can actually use.

  • The temperament for high-stakes, emotionally weighted conversations. We will train the methodology; we cannot train calm.

  • A genuine interest in cancer care, patient navigation, or translational science. This work is too demanding to do well without it.

Benefits

Compensation Competitive within the Bahamian market, with the added structural benefit that Bahamas residents pay no personal income tax. For candidates comparing offers against US, UK, or Canadian roles, the post-tax position is materially stronger than the headline number suggests..

Healthcare Private health insurance.

Time off Generous paid leave, sick leave, and recognised Bahamian public holidays.

Professional development Al budget for conferences, courses, and training relevant to the work - clinical, regulatory, scientific, or operational. The team is being built for the long haul, and we invest in that.

The work itself A small, capable team. A founder-backed mission with multi-year runway. Direct exposure to cutting-edge cancer care — the suppliers, the trials, the methodologies actively reshaping what's possible. The chance to help build something from the early stages, in a place that doesn't get enough chances like this.

Skills

Case ManagementClinical Trial Protocol LiteracyCommunication Of Complex Clinical MaterialCoordination With Senior ConciergeFamily-facing Briefing DraftingGenomic Report InterpretationIntake Protocol ExecutionResearch Synthesis For Non-expert AudiencesWritten Communication

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