Casual On-Call Support Worker

Casual On-Call Support Worker– Lifewise Rotorua

Lifewise Residential Mental Health & Addictions Rotorua (24/7 Service)

This isn’t just a role, it’s your chance to change lives.

As a Casual On-Call Residential Support Worker, you will be part of a supportive team promoting wellbeing and working alongside people to achieve their personal recovery goals. You’ll support daily living, provide routine and structure, facilitate group activities, and empower individuals on their recovery journey.

About the Role | Mō te tūnga

This role forms part of a 24/7 rostered residential support team, with shifts based on service needs.

You will:

• Work in partnership with residents to identify strengths and goals
• Support daily activities, wellbeing, and recovery-focused practice
• Encourage connection with whānau, culture, and community
• Maintain accurate documentation and communication (including handovers and systems)
• Contribute to a collaborative team environment
• Escalate risks appropriately and engage in supervision and reflective practice

What You Will Bring | Ngā pūmanawatanga ōu

Essential:

• Experience in Mental Health and Addictions support
• Understanding of recovery-focused, strengths-based practice
• Knowledge of Te Tiriti o Waitangi in practice
• Strong communication, organisation, and computer skills
• Full driver’s licence

Great to have:

• Relevant qualification or equivalent experience
• Knowledge of community and statutory services

Skills & Attributes

• Strong teamwork and relationship-building skills
• Initiative, reliability, and problem-solving ability
• Cultural awareness and respect for diversity
• Positive, proactive attitude with a sense of humour

What’s in it for you | Nōu te rourou

• Meaningful, purpose-driven work
• Supportive and collaborative team culture
• Experience in Mental Health & AOD services
• Opportunities for growth and development

Pay & Conditions

• Hourly Rate: $26.00 per hour
• Employment Type: Casual (on-call)
• Roster: Shifts across a 24/7 service, including evenings, weekends, wake shifts, and public holidays
• Hours: No guaranteed hours, based on service needs

Ready to make a real difference?

Apply now by submitting your CV and cover letter, and join a team committed to strengthening families and changing lives every day