CCTV Installation Engineer

Purpose of the Role

We are seeking a CCTV Installation Engineer to join the Clearway Technology team. This role is responsible for the safe installation, commissioning, servicing, and maintenance of CCTV, access control, and ANPR systems across a range of commercial environments.

Working with the latest technologies, including high-definition IP cameras and infra-red thermal imaging, you will ensure systems are installed to a high standard and remain fully operational, supporting 24/7 remote monitoring by our NSI Gold accredited Alarm Receiving Centre.

This is an exciting opportunity for a technically skilled engineer who enjoys working in varied environments and contributing to high-quality, safety-critical technology solutions.

Key Responsibilities

Responsibilities include but are not limited to:

System Installation and Commissioning
• Install and commission CCTV, access control, and ANPR systems across commercial and construction sites.
• Ensure all work is completed to Clearway’s safety, technical, and quality standards.
• Set up equipment to agreed configurations and confirm functionality on handover.

Servicing and Maintenance
• Carry out routine maintenance and servicing of installed systems, identifying and resolving faults.
• Respond to emergency callouts or breakdowns, ensuring minimal disruption to client operations.
• Conduct regular performance checks and adjust equipment as needed to maintain system integrity.

Health & Safety
• Work in line with our safe working practices, Method Statements, and Risk Assessments.
• Ensure compliance with site-specific safety rules and use of appropriate PPE.
• Report any incidents, near misses, or safety concerns promptly to the Operations Manager.

Project Support and Collaboration
• Support the delivery of major and bespoke installation projects.
• Work independently or alongside other engineers and subcontractors as required.
• Maintain a collaborative, professional approach across all team interactions.

Documentation and Reporting
• Maintain accurate records, including service reports, test sheets, installation documentation, and inventory logs.
• Submit daily job sheets and updates through the company’s reporting system.
• Provide timely updates on work status and highlight any recurring faults or equipment issues.

Customer and Stakeholder Communication
• Represent Clearway in a professional manner on-site and during client interactions.
• Provide clear and courteous communication when explaining system functionality or repair outcomes.
• Support a positive customer experience by resolving queries or escalating issues where appropriate.

Travel and Flexibility
• Travel across the UK to client sites as required.
• Be flexible with working hours, including occasional overnight stays or out-of-hours work, depending on business needs.

Assist the wider Clearway Technology Highways Team where required to cover holidays and illness.

Key Skills, Qualifications and Experience

Essential
• Good level of technical knowledge and experience with CCTV systems, including IP-based solutions.
• Commissioning experience on all projects with a background in CCTV, Access Control, and Integrated Camera Systems and solar controller units.
• Basic understanding of electrical and electronic principles and diagnostic testing (e.g. multimeter use, continuity testing, fuse testing).
• Ability to fault-find and repair CCTV and related equipment.
• Working knowledge of system networking, firewalls, power issues, and connectivity troubleshooting.
• Physically fit – able to carry heavy loads as required.
• Full UK driving licence.
• Ability to pass a DBS check (funded by the company).
• ECS, CSCS or SSSTS card

Desirable
• Experience with access control, door entry, and intruder alarm systems.
• Experience working on construction sites, highways, or similar environments with strong awareness of site rules and safety protocols.
• IT literacy with an understanding of remote monitoring and networked systems.

Personal Qualities

• Clear communicator – Able to explain technical issues clearly to both technical and non-technical colleagues or customers.
• Organised – Plans and manages daily workload effectively with minimal supervision.
• Problem-solver – Analyses technical faults and applies solutions quickly and efficiently.
• Self-motivated – Takes initiative to complete work to a high standard and seek support when needed.
• Adaptable – Comfortable learning new systems and technologies as the role evolves.
• Customer-focused – Maintains a professional attitude and delivers a high standard of service.
• Reliable and trustworthy – Keeps commitments and maintains high standards of personal integrity.
• Team-oriented – Works well with colleagues and subcontractors in varied site environments.