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Soho House & Co.

Posted 5 months ago

Open

Cecconi's Manager

MumbaiOn-siteFull-time

AI Summary

Manages and oversees dining operations, focusing on delivering high-quality guest experiences, budgeting, menu planning, and staff development within a Soho House environment.

About this role

  • Develop and maintaina Soho environment, dedicated to attentive, distinctive experience in all aspects of dining and amenities.
  • Meet restaurant’s financial objectivesby forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions.
  • Plan menus by consulting with Chefs; estimate food costs and profits; adjust menus as required.
  • Monitor weekly Food, Beverageand Wage costs.
  • Ensure maximum revenue is achieved from all F&B related sales opportunitiesand profit is maximized.
  • Resolve guest complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodatingspecial requests whenever possible. Respond to guests’ requests in an accurate and timely manner, creating a positive outcome that will result in a memorable experience.
  • Expert in food and beverageand excellent knowledge of all departments internally.
  • Assure the proper handling of VIPs. Protect their privacy and confidentiality.
  • Ensure compliance toall hotel policies and procedures at all levels and that policies are compliant with local laws.
  • Develop relationships with guests, group contacts, members and other guests in order to provide personalized Soho House service.
  • To be instrumental in the recruitment, trainingand development of the team.
  • Ensure the smooth functioning of his department.
  • Responsible for Health and Safety within the House and ensure the Company Health & Safety policy is adhered to at all times.
  • Ensure that team is aware of their responsibility in respect of prevention and action in the event of fire in accordance with the House fire plan and local legislation.
  • Be fully conversant with local legislation and licensing laws ensuring that this is communicated throughout the House.
  • Monitor and act accordingly in regards tothe Food Alert Audits.
  • Participate in regular food tastings and in conjunction with the Head Chef ensure that the food offered is of a consistently high standard.
  • Ensure that regular in-house training is offered to all teams on the product, food& beverage.
  • To ensure the company culture is visible in all aspects of the business.
  • Comply withall House policies, standards and local laws.

Skills

BudgetingCost ControlEvent PlanningF&B OperationsFood And Beverage KnowledgeForecastingGuest ServicesHealth And Safety ComplianceHospitality ManagementLocal Licensing ComplianceMenu EngineeringOn-site OperationsQuality AssuranceRevenue OptimizationRisk ManagementStaff TrainingTeam LeadershipVendor CoordinationVIP Relations

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