Chief Operating Officer

JobMatchingPartner is assisting an MFSA-licensed bank based in Malta to find a Chief Operating Officer to join their team.

As a COO, you will provide strategic leadership and oversight across all core operational functions, ensuring efficient, compliant, and customer-focused service delivery.

The role is office-based, with a salary of up to €110K + an benefits package.

Role & Responsibilities

• Lead the bank’s overall operational function, ensuring effective and consistent delivery across all areas

• Ensure full compliance with MFSA requirements and applicable EU banking regulations across operations

• Support the bank’s digitalisation agenda by introducing and embedding modern technologies, automation, and digital solutions

• Develop and maintain operational plans that support the organisation’s strategic objectives

• Promote a culture of continuous improvement, regularly reviewing and enhancing processes and workflows

• Work closely with the CEO and senior leadership team on the execution of business priorities

• Oversee operational risk management, ensuring appropriate controls and business continuity measures are in place

• Encourage effective collaboration between teams to support smooth day-to-day operations

• Monitor operational performance through KPIs, reporting, and analysis to support decision-making

• Lead and support organisational change initiatives, ensuring smooth adoption of new systems and processes

Education, Skills & Experience

• Proven senior leadership experience within banking or financial services operations in Malta

• Strong understanding of MFSA requirements and EU regulatory frameworks

• Excellent communication skills in English both written and verbal

• Experience in digital transformation or operational improvement initiatives

• Strong communication and stakeholder management skills

• Analytical mindset with the ability to improve operational performance

• Experience managing complex, regulated environments

• Strong leadership and interpersonal abilities, with the capacity to work across teams

About this role

• Salary around €110K

• Office Based in Sliema

• Attractive benefits package offered

Note: This role requires prior operational experience in Malta within a regulated banking or financial services environment. Applications without this experience will not be considered.

Apply with your detailed CV in English.

*JobMatchingPartner Limited is a recruitment agency licenced in Malta, EU with licence no EA00340-2024. We act on behalf of clients based in Malta and elsewhere. JobMatchingPartner does not share your personal details with any third party without your written consent.