Chief Technology Officer

CHIEF TECHNOLOGY OFFICER (CTO)

Location

Ho Chi Minh City, Vietnam

1 - POSITION PURPOSE

The Chief Technology Officer (CTO) is responsible for leading the Bank’s enterprise-wide technology transformation agenda, ensuring technology capabilities enable strategic growth, digital innovation, operational scalability, and long-term resilience.

The role will drive modernization across:

• Enterprise Architecture
• Core Banking Platforms
• Data & AI Capabilities
• Digital Platforms
• Engineering Practices
• Cloud & Infrastructure Foundations

The CTO serves as a key strategic partner to the Executive Committee in shaping the future technology landscape of the Bank through modern architecture, agile delivery models, engineering excellence, and technology governance.

2 - KEY RESPONSIBILITIES

A. Enterprise Technology Transformation Leadership

• Lead and oversee the Bank’s enterprise-wide technology transformation initiatives.
• Establish aligned technology standards, engineering governance, and architectural principles across all strategic programs and delivery domains.
• Ensure all transformation initiatives align with the Bank’s target-state technology architecture and strategic roadmap.
• Coordinate cross-functional technology dependencies, risk mitigation, and delivery alignment across squads, tribes, and technology workstreams.
• Serve as the enterprise technology leader for strategic business initiatives and major transformation programs.

B. Enterprise Architecture & Core Modernization

• Lead the transformation of the Enterprise Architecture (EA) framework toward a scalable, agile, and future-ready target architecture.
• Drive Core Banking modernization and simplification initiatives.
• Define and manage:
• target architecture,
• platform integration strategy,
• product taxonomy,
• transition roadmap from legacy to modern platforms.
• Establish architecture governance and quality assurance mechanisms across all major technology initiatives.
• Ensure interoperability across core systems, digital platforms, APIs, and data ecosystems.

C. Engineering Excellence & Technology Delivery

• Build and institutionalize modern engineering practices across the organization.
• Drive adoption of:
• Agile methodologies,
• DevSecOps,
• automation,
• CI/CD,
• AI-enabled software engineering practices.
• Establish technology playbooks, engineering standards, and delivery governance models.
• Promote a high-performance engineering culture focused on:
• scalability,
• quality,
• security,
• speed-to-market,
• continuous improvement.

D. Data, AI & Digital Platform Transformation

• Lead transformation of the Bank’s enterprise data platform to enable:
• advanced analytics,
• AI capabilities,
• real-time decisioning,
• data accessibility and governance.
• Ensure modern data architecture, platform scalability, and enterprise-wide data governance.
• Oversee the technology architecture and engineering direction for digital engagement platforms and customer-facing ecosystems.
• Drive innovation through emerging technologies and AI-enabled capabilities.

E. Cloud, Infrastructure & Technology Foundations

• Define and lead the enterprise cloud transformation strategy.
• Establish scalable and secure cloud architecture, landing zones, and operational readiness frameworks.
• Standardize API architecture and integration governance across the Bank.
• Strengthen technology resilience through:
• Business Continuity Planning (BCP),
• Disaster Recovery (DR),
• cybersecurity governance,
• infrastructure modernization.
• Ensure technology ecosystems are secure, resilient, scalable, and future-ready.

F. Technology Risk & Governance

• Maintain strong governance and risk oversight across all transformation initiatives.
• Establish enterprise technology risk management frameworks and remediation plans.
• Ensure compliance with:
• regulatory requirements,
• information security standards,
• enterprise risk policies,
• architecture governance principles.
• Monitor technology health, operational risks, and transformation execution quality.

G. Talent & Leadership

• Build and lead high-performing technology organizations and engineering teams.
• Develop technology talent strategies including:
• workforce planning,
• capability development,
• succession planning,
• hiring and upskilling.
• Foster a culture of innovation, collaboration, accountability, and continuous learning.
• Coach and develop future technology leaders across the organization.

3 - SUCCESS MEASURES

Strategic Impact

• Technology strategy aligned with business transformation objectives.
• Enterprise architecture adoption across strategic initiatives.
• Successful modernization of core technology platforms.

Delivery Excellence

• Improved technology delivery speed, scalability, and reliability.
• Successful implementation of Agile and DevSecOps practices.
• Increased engineering productivity and automation maturity.

Risk & Resilience

• Strong technology risk posture across the enterprise.
• Robust cybersecurity, resilience, and operational continuity capabilities.
• Cloud and infrastructure platforms operating securely and effectively.

Organizational Capability

• Strong engineering culture and leadership pipeline.
• Increased digital and technology capability across teams.
• Sustainable modernization and transformation execution capability.

4 - REQUIRED QUALIFICATIONS & EXPERIENCE

Education

• Bachelor’s degree in:
• Computer Science,
• Information Technology,
• Software Engineering,
• or related disciplines.
• Master’s degree or MBA preferred.

Experience

• 15+ years of progressive technology leadership experience.
• Minimum 7 years in senior technology leadership roles such as:
• CTO,
• Head of Technology,
• Engineering Director,
• Enterprise Architecture Leader,
• or equivalent.
• Proven experience in:
• enterprise technology transformation,
• core banking modernization,
• cloud transformation,
• large-scale digital programs,
• engineering transformation,
• Agile at scale environments.
• Strong background in banking, financial services, or large enterprise ecosystems preferred.

5 - CORE COMPETENCIES

Strategic Technology Leadership

• Ability to align technology strategy with enterprise business objectives.

Enterprise Architecture & Systems Thinking

• Strong understanding of scalable enterprise architectures and modern technology ecosystems.

Engineering & Delivery Excellence

• Expertise in Agile, DevSecOps, modern SDLC, and engineering governance.

Data & Digital Fluency

• Strong knowledge of:
• cloud platforms,
• AI,
• APIs,
• data platforms,
• digital ecosystems,
• cybersecurity.

Change & Transformation Leadership

• Proven capability to lead large-scale organizational and technology transformation.

Stakeholder Management

• Strong executive communication and cross-functional influencing capability.

Risk & Governance

• Strong understanding of technology risk management, operational resilience, and regulatory compliance.

6 - LEADERSHIP ATTRIBUTES

• Strategic and forward-thinking
• Calm under pressure
• Execution-oriented
• Innovation-driven
• Highly collaborative
• Strong systems thinker
• Data-driven decision maker
• Passionate about technology excellence and organizational capability building