Claims Adjuster - Remote AB

We’re Sandbox, a mutual insurance company built on the principles of creating, learning, growing, and having fun doing it. We’ve been around for over a century now, with a focus on one thing:

Delightfully Simple Insurance.

Sandbox is inclusive, engaging, and growing incredibly fast, so working with us is actually exciting! If you’re ready to take ownership, solve complex problems, and make a real impact, join the Sandbox team!

We are looking to fill aClaims Adjuster position based in Alberta.As ourClaims Adjuster, you’ll be responsible for investigating, negotiating, and settling a wide variety of claims including personal, auto, farm, commercial, liability, and injury. Working within an assigned territory, you’ll play a critical role in delivering fair, timely, and thoughtful outcomes for our members, especially when they need us most.

WHY YOU’LL WANT TO BUILD WITH US

Well, because Sandbox really is a sandbox — a giant playground for grown-ups who want to laugh, be creative, work dynamically, and take on new opportunities.

On top of our incredible culture and amazing people, we also offer a bunch of awesome perks, like:

• Payday Perks:Competitive annual salary
• Level Up:Ongoing professional development, including support for CIP courses
• Health & Wellness:Comprehensive benefits for you and your family
• Vacation Goals:Annual paid vacation time
• Best of Both Worlds:A flexible/hybrid work program, where applicable
• Bonus Days:Earned Day Off (EDO) every three weeks — that’s like 17 extra days off a year!
• Parking:Free electrified parking at head office
• Community Care:Two paid volunteer days each year
• Ride into the Sunset:DC pension plan with 6% employer match

DIVE IN AND MAKE A SPLASH EVERY DAY BY:

• Investigating claims, establishing reserves, and negotiating fair and equitable settlements
• Interpreting and clearly communicating policy coverage to insureds, claimants, and legal representatives
• Reporting complex or high-value claims to senior claims leadership
• Preparing detailed reports, assessments, and documentation throughout the claims process
• Representing Sandbox at industry and community events while maintaining strong relationships
• Inspecting risks to support underwriting insights and loss prevention efforts
• Traveling within your assigned territory to conduct on-site investigations
• Supporting continuous improvement and taking on additional responsibilities as needed

WHAT YOU BRING TO SANDBOX:

• Experience:Minimum of 5 years in the insurance industry, ideally in claims adjusting
• Education & Credentials:Progress toward or completion of CIP designation (or willingness to pursue)
• Communication Skills:Strong verbal and written communication with excellent interpersonal abilities
• Negotiation Skills:Confident in interviewing, conflict resolution, and reaching fair outcomes
• Analytical Thinking:Ability to interpret policy wordings and make sound, timely decisions
• Resilience:Comfortable handling sensitive, complex, and sometimes high-stress situations
• Independence:Self-driven with the ability to manage a dynamic workload and shifting priorities
• Technical Skills:Proficient with standard office technology and reporting tools
• Mobility:Valid driver’s license and willingness to travel regularly, including occasional overnight stays

WHAT THE ROLE DEMANDS

This role is hands-on and dynamic. You’ll regularly travel to investigate claims, sometimes in challenging environments such as damaged structures, adverse weather, or hazardous conditions. The work requires focus, adaptability, and a willingness to step into complex real-world situations to get the job done right.

COME OUT TO PLAY

Serious about fun? So are we. Apply now and make a meaningful impact when it matters most.

We thank all interested candidates; however, only those considered for an interview will be contacted.