Posted 5 days ago
Clarksville Teller
AI Summary
A bank teller at First Federal Community Bank in Clarksville, Texas, handles customer service, processes deposits/withdrawals/check cashing/loans, balances cash drawers, and performs vault and dual-control procedures.
About this role
Teller Job Description
Daily responsibilities:
Customer Service:
· Exceptional appearance and verbal communication with coworkers and customers
· Questions/Concerns about customers’ accounts, deposits, withdrawals, debit cards, statements, checks, etc.
· Customer relationships
· Knowledge in various programs: gold teller, CIM, etc
· Completing required ongoing training via internet or internal
· Knowledge in bank policies, procedures, and Regulatory rules
Processing Transactions:
· Deposits / Withdrawals / Transfers
· Check cashing
· Loan payments
- Interest payments
- Principal increase/decrease
- Payoffs
- Fees : late, legal, etc
· Night drop / Mail
· Safe Deposit Box payments
· Commercial change orders
· Various General Ledger postings and Journal Entry’s
· Issuing Cashier Checks (internal and customers)
Balancing/Audit:
· Responsible for their own cash drawer and balancing with the teller system.
· Responsible for their checks received and balancing with the teller system.
· Maintaining their cash drawer not to exceed the daily limit
· Buying / Selling cash to/from vaults
· Responsible for securing cash, coin, negotiable items at all times
· Various dual control procedures
Other tasks as assigned.
