Client Engagement Specialist

At All Clear, we believe that our people are our greatest strength. We bring together a variety of skills, experiences, and perspectives to create an environment that fosters innovation and growth. Come join us!

Job Summary

Join our Christchurch team in delivering excellent experiences to our clients.

Christchurch | Full-time | Salary-based

Join our team as a Client Engagement Specialist, where key responsibilities will be scheduling for our field team, inbound and outbound calling, and communicating with clients. This full-time, Monday to Friday, 8:30 am to 5:30 pm role is ideal for someone who is committed to delivering outstanding client experiences.

About All Clear

Our business provides a range of property and scientific services to Property Management firms, Real Estate professionals, social and community housing providers, Property developers, and more across most of New Zealand.

We offer a range of different scientific services, such as mould and moisture consulting, meth testing, asbestos consulting, lead-based paint testing, water quality testing, and soil testing and consulting.

About the Role
You will be based at our South Island Hub in Waltham, Christchurch, working alongside a dedicated and supportive team that will help you develop your skills and encourage your professional growth.

We are looking for people who are,

• Professional and articulate

• Have a great work ethic, time management, and a positive attitude

• Have great attention to detail

• Honest and respectful

• Hungry to grow in both the business and yourself

• Believe in delivering outstanding client experiences

Key Responsibilities Include

• Scheduling for our field team

• Inbound/Outbound Calling

• Communicating with clients

• Managing both your inbox and our shared inbox

Requirements:

• You must be a New Zealand citizen or hold a valid work visa

• A strong grasp of the English language

• Strong people skills

• Previous Client/Customer Service experience, ideally within a services business

• Experience in outbound and inbound calling

• Accurate data entry skills

• Experience in Microsoft Office

Ideally, you would also,

• Have previous scheduling experience.

• Have a good knowledge of New Zealand geography, with a particular emphasis on our two biggest markets, Auckland and Canterbury.

Why Join Us?

• We are looking for an immediate start

• A company that values team culture and collaboration

• Plenty of opportunity to develop your skills in a growing national business

If you think you could be a good fit for our company, apply now.