Wing Assistant
Posted 3 months ago
Client Operations Partner
Metro ManilaOn-siteFull-time
AI Summary
The Client Operations Partner is a hands-on, client-facing role that jumps into a client’s day to identify tasks that shouldn’t be done by the client and quickly convert them into delegated, repeatable workflows and SOPs, typically within 48 hours.
About this role
Busy clients don’t go MIA because they don’t want help - they disappear because managing help feels like more work.
The "Client Operations Partner" exists to eliminate that friction. Your job is to step into a client’s day, identify the work they shouldn’t be doing, and extract it quickly and confidently. Through live shadowing sessions, digital audits, and close collaboration with our in-office VA Bench, you turn messy routines into delegated systems — often within 48 hours of signup.
This is a hands-on, client-facing operator role for people who enjoy moving fast, leading conversations, and turning ambiguity into action.
Responsibilities
Skills
Calendar And Inbox ManagementData-driven Process ImprovementDeclarative Task ConversionDigital Tool AuditsHandoff CoordinationLive Shadowing FacilitationLoom Video UsageOffice Workflow RemediationOffshore/virtual Assistant CoordinationPrivacy And Security Best PracticesProcess MappingSOP CreationSOP DocumentationStakeholder CommunicationTask PrioritizationWorkflow Extraction
