Air Tindi Ltd.
Posted 7 days ago
Client Services Coordinator
Yellowknife, CanadaRemoteFull-time
AI Summary
Overview Reports to the Client Services Manager The Client Services Coordinator will be responsible for: Communicate with clients to understand their needs and provide solutions Manage client accounts and ensure timely delivery of services Provide quotes for clients Collaborate with internal teams to address client inquiries and resolve issues promptly.
About this role
Overview
Reports to the Client Services Manager
The Client Services Coordinator will be responsible for:
- Communicate with clients to understand their needs and provide solutions
- Manage client accounts and ensure timely delivery of services
- Provide quotes for clients
- Collaborate with internal teams to address client inquiries and resolve issues promptly.
- Support sales efforts by identifying opportunities for upselling or cross-selling services
- Additional duties as required or needed
- Perform any other duties as required or needed.
Requirements:
- Post-Secondary with a business background preferred
- Computer proficiency
- Client Services experience
- Experience with costing/quotes
- Highly organized
- Attention to detail
- Strong Verbal and written communication skills
- Ability to work well in a team environment
- Self-directed
COMPENSATION:
- Competitive Wages
- Group RRSP Matching
- Work life balance
- Interline Travel
- Health and Dental Benefits
- EFAP Employee, Family Assistance Program
- Work parties
- Stocked Kitchen