Client Solutions Director - UK

Role purpose:

The Client Solutions Director is a senior, client-facing leadership role responsible for defining and executing Prevalent AI's approach to client engagement and solution delivery for clients globally. This position leads on high-impact client initiatives, fostering long-term relationships and driving the adoption of our cutting-edge AI-powered cybersecurity platform.

The Director plays a pivotal role in shaping the company’s Client Solutions strategy, working closely with executive leadership to develop innovative offerings that deliver measurable value, reduce cyber riskand establish Prevalent AI as a trusted partner and market leader. This role combines deep understanding of cybersecurity, strategic client management and business development, with a focus on elevating client outcomes through transformative technology. The role operates as a player-coach, combining strategic oversight with hands-on involvement across pre-sales, solutioning, and delivery.

Key accountabilities:

• Define and execute theClientSolutionsapproachin alignment with company goals and market opportunities,working through andwiththeVPClient Solutions, and contributing inputtobroader strategy andproduct direction

• Lead enterprise client and partner engagement, building trusted relationships,identifyinggrowth and transformation opportunities, and actively supporting solution design, deal shaping, and delivery across engagements.

• Own and contribute across the full clientlifecycle;from early discovery and value articulationthrough tosolution design, delivery oversight, and ongoing client success and expansion.

• Drive adoption of Prevalent AI’s coreproducts-Security Data Fabric, Knowledge GraphandExposureManagement- by shaping and tailoring solutions to client needs,ensuring measurable value through effective implementation and long-term client success

• Collaborate cross-functionally with product,salesanddelivery teams to develop tailored client solutions and roadmaps, and act as the primary bridge between sales, product, delivery, and the client

• Overseeand actively contribute tocomplex transformation projects,supporting key decisions, resolving challenges, andensuring successful delivery,adoptionandcontinued client satisfaction across large-scale engagements

• Mentor andleadthe Client Solutionsfunction,cultivating a culture of innovation, technical excellence, knowledge sharingandclient-centricity

• Providestrategic insights and market intelligence to the executive team,identifyingtrends, clientneedsandnew market opportunities to inform business growth and solution refinement

• Serve as a trusted cybersecurity advisor, offering expert guidance on challenges, emergingtechnologiesandindustry best practices to enhance client resilience and maturity

• Lead and contribute to the creation of client-facing materials-including proposals, presentations, and solution artefacts-and help define and evolve reusable assets and playbooks over time.

Skills and Experience:

• Extensive experience in senior client management, strategic consulting, or enterprise solutions within the cybersecurity or SaaS technology sectors

• Proven ability to develop and execute strategic initiatives that deliver measurable business value and drive revenue growth

• Deep understanding of cybersecurity risks,productsandemerging market trends, with the credibility to influence C-level stakeholders

• Demonstrated success leading large, complex client projects and negotiations, witha track recordof building long-term, high-value partnerships

• Strong leadership skills, with experience mentoring and motivating teams in a high-growth environment

• Excellent strategic thinking, corporatecommunicationand stakeholder management skills.

• Proactive, innovative mindset with the ability toanticipateindustry shifts and adapt strategies accordingly

• Experience working with offshore delivery teams

• Experienceoperatingacross the full client lifecycle, including discovery, solution design, pre-sales, and delivery

• Strong solutioning capability;able to translate client challenges into structured, deliverable solutions aligned to product capabilities
• Comfortable operating in a player-coach model within a scalingorganization, balancing strategic input with hands-on contribution.

Education

• Flexible, likely to have a Bachelor’s or Master’s degree