Posted 5 days ago

Clinical Consultant

Tel AvivRemoteFull-time

AI Summary

A Clinical Consultant provides short-term telephonic counselling and clinical case management for Lyra Health’s Workforce Mental Health clients in Israel, serving as the first point of contact and ensuring adherence to clinical protocols.

About this role

About Lyra

Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

Lyra Israel is looking to appoint a permanent Clinical Consultant to provide high quality counselling and clinical case management services to our Workforce Mental Health (WFMH) international clients based in Israel.

The primary objective of this role will be to provide short term telephonic counselling and case management of service users and ensure that the most effective and professional care is provided to our customer base.

The role is a permanent five (5) day a week role and is based in Israel, working remote.

Key Responsibilities:

To provide the first point of contact for employees accessing Lyra Israel

To provide all the services to which the caller is entitled in a professional and respectful manner and to standards agreed with the Clinical and Operations Manager

To accurately capture all information on the database pertinent to the clinical management of the case

To adhere to all clinical protocols, standards, and procedures as laid out by the Clinical and Operations Manager

To adhere to the operational standards as set out by Clinical and Operations Manager

Qualifications:

Relevant Master’s degree or equivalent qualification in Psychology or Social Work is essential

Registration with the relevant professional body within Israel

Minimum of 2 years post-masters working experience

Able to provide counselling within a short-term framework and case management

Preference will be given to candidates that have a background and working experience in the EAP field.

About You:

Computer literacy & ability to type fast

Bilingualism (English and Hebrew) is an asset. Ability to counsel in Arabic will be a benefit.

Ability to effectively merge Clinical and EAP focus

Client service orientation

Articulate

Good telephone manner and ability to provide telephonic therapy

Good Clinical understanding and ability to manage risk

Good time management ability

Ability to work within a team

Ability to work well under pressure

Business and commercial awareness

Skills

Arabic LanguageBilingual: HebrewCase ManagementDb Data CaptureEAP BackgroundRisk ManagementShort-term CounsellingTelephonic Therapy

Clinical Consultant

About this role

Key Responsibilities:

Qualifications:

About You:

Skills

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