Cloud Systems Engineer

Position Title

Cloud Systems Engineer

Position Location

Remote – workvirtually fromanywhere in the United States

Salary

AI2IO recognizes salary ranges from job boards do not necessarily reflect our pay ranges. In many instances we out-compete those ranges for well-qualified candidates.

Job Summary

TheCloud Systems Engineeris a position withhands-on experience supporting secure, scalable, and cost-effective solutions across Microsoft Azure and Microsoft 365.Skilledin implementing andmaintainingAzure infrastructure, identity and access management with Microsoft Entra ID, and collaboration services including Exchange Online, Teams, and SharePoint. Experienced in configuring networking components such asVNets, Private Endpoints, DNS, and VPN connectivity, as well as Azure Storage solutions.

This person also provides technical support for cloud initiatives,assistswith tenant migrations and cross-tenant collaboration, and serves as an escalation point for complex Azure and M365 issues. Focused on operational excellence, security best practices, and continuous improvement of cloud environments. 

Key domains include multitenant Azure landing zones, identity and access with Microsoft Entra ID, Microsoft 365 collaboration (SharePoint, Teams, Viva, Power Platform), modern device management with Intune, anddata protectioncontrols with Defender and Purview. 

The Cloud Systems Engineer will receive limiteddirectionon day-to-day work and general instruction on new projects or assignments. Willassistproject leadership on projects of complex scope. Will work independently or under limited supervision. 

This person will communicate andoperatein line with organizational goals and values, as well as departmentalobjectives. 

Essential Functions

• Maintain and troubleshoot Azure IaaS and PaaS environments, ensuring secure configuration, high availability, and adherence to organizational cloudstandards.

• Administer and support Microsoft Entra ID including security groups, dynamic group queries, M365 group lifecycle management, RBAC role assignments, and Conditional Access policy implementation.

• Manage and support Microsoft 365 services including Teams, Exchange Online, SharePoint, and licensing governance.

• Configure and troubleshoot Azure networking components including VirtualNetworks, subnetting, Private Endpoints, Private DNS Zones, andGlobal Secure Accessconnectivity.

• Implement and support Azure Storage solutions including Blob Storage and Azure File Shares with RBAC + NTFS permissions and Kerberos authentication (AADDS/Entra scenarios).

• Serve asescalationpoint for complex Azure identity, networking, and storage-related issues.

• Support cross-tenant collaboration initiatives including B2B guest access configuration and cross-tenant migration activities.

• Assistwith tenant-to-tenant resource migrations including storage accounts, virtual machines, and identity configurations.

• Monitor andoptimizeAzurespendusing Azure Cost Management; provide recommendations for cost control and right-sizing resources.

• Support Azure Virtual Desktop (AVD) environments including Remote Apps, Desktop Pools, image management, and familiarity withNerdioautomation (if applicable).

• Participate in backup and retention configuration for Azure workloads, ensuring alignment with business continuity requirements.

Position Requirements

• Advanced knowledge of Azure services (IaaS, App Service, AKS, Functions, SQL PaaS, Storage, Networking, AVD) and M365 security/compliance tools (Defender, Purview, Entra ID Protection) 

• Proficiencyin M365 applications (SharePoint, Teams, Power Platform) and Entra ID, including advanced configuration and administration. 

• Knowledge of MS Office Suite (Excel, Word, Outlook, PowerPoint) 

• Ability to translate business and development requirements into technicalarchitecturesand present solutions to executives, developers, and clients. 

• Ability toleverageAI and emerging technologies to streamline workflows,optimizeoperational processes, and contribute to company-wide innovation. 

• Ability to communicate effectively in both oral and written form (technical and non-technical information) 

• Ability to communicate effectively directly with clients and at times serve as primary point of client contact 

• Ability to work successfully as a member of a team and independently with minimal supervision 

• Ability to work under pressure and meet close deadlines 

• Demonstrated aptitude for learningnew technologyand adapting to evolving requirements. 

• Organizational skills, with the ability to manage multiple tasks simultaneously 

Travel / Relocation Requirements

• Up to 5%, this may include travel to any or all 50 US states

• Travel is defined as physically leaving home on behalf of business activities including but not limited to client sites, meetings with other employees,meetingfor business development purposes, running errands on behalf of the business, attending industry conferences, etc.