Computer User Support Specialist, Journeyman

Computer User Support Specialist, Journeyman

Employment Type: Full-Time
Location: San Antonio, TX (1 opening) or National Capital Region (1 opening)
Work Setting: On-Site

Applicants must reside within 50 miles of the assigned duty location.

Join Our Team

ASI is seeking customer-focused Computer User Support Specialists to provide enterprise desktop and technical support.

What You'll Do

• Deliver desktop and technical support

• Troubleshoot hardware, software, and connectivity issues

• Install and configure workstations and peripherals

• Support user accounts and Active Directory

• Resolve service requests and document solutions

• Maintain workstation inventories

• Support Video Teleconferencing (VTC) technologies

What You'll Bring

Required

• Active Secret Security Clearance

• Associate's degree in a related field

• 3+ years of desktop support experience

• DoD 8570 IAT Level I Certification

• At least one current industry IT certification

• Strong customer service and communication skills

Preferred

• Army or DoD IT experience

• Microsoft 365

• ServiceNow

• Active Directory administration

• Remote support experience

Why ASI?

• Competitive compensation

• 401(k) with company match

• Unlimited Paid Time Off

• Opportunity to support critical Army healthcare missions

Employment is contingent upon contract award.

ASI does not accept unsolicited resumes from staffing agencies or third-party recruiters.