Who is Hartizen Homes?
Hartizen Homes is a home builder based in Orlando, FL. At Hartizen, we embrace a culture that helps make dreams become a reality in our community. Whether we are building your “forever home” or volunteering in the local community, we are dedicated to finding purpose through serving others. Our commitment to service and zeal for life can be seen in everything we do.
Why Hartizen?
At Hartizen, we put the needs of our customers and our employees at the heart of our business. Our mission is to deliver the highest quality homes and create lasting relationships with our customers, all while focusing on the success and well-being of our employees.
Who Are We Looking For?
If you have the desire and drive to reach your full leadership potential, and the heart to serve others, then we encourage you to explore Hartizen Homes.
Primary Responsibilities
Assist homeowners with accessing and submitting warranty tickets through the company system
Record and maintain detailed warranty notes provided by the construction team
Support coordination and scheduling of warranty-related work with internal teams and trade partners
Maintain and distribute weekly warranty reports to ensure visibility and timely follow-up
Monitor open warranty items, follow up on outstanding work, and escalate delays as needed
Serve as a liaison between construction teams, trade partners, and homeowners to provide updates and ensure timely completion of work
Coordinate with subcontractors to schedule warranty repairs and confirm availability
Coordinate utility setup (water and power) for homes under construction
Schedule and reschedule municipal and third-party inspections as needed
Enter and track EPOs (Extra Purchase Orders) for field approvals
Maintain accurate and up-to-date documentation within internal systems, ensuring all activities are properly recorded
Assist with tracking job progress and supporting alignment of schedules, approvals, and inspections with project timelines
Provide professional and timely communication to support a positive customer experience
Perform other duties as assigned
Position Requirements
High school diploma or equivalent required
Experience in residential construction, warranty coordination, or administrative support preferred
Familiarity with construction software and processes a plus
Ability to read and analyze construction documents and knowledge of building codes and methods.
Strong project management skills with the ability to manage multiple homes under construction simultaneously.
Ability to interact with team members in a socially acceptable manner daily.
Must be willing to participate in company cultural events either in house or offsite.
Must be willing to participate in one-on-one meetings with direct supervisor to keep them informed of professional needs and life events.
Ability to maintain confidential and proprietary information.
Ability to work independently, think critically, and exercise delegated decision making.
Proactive-anticipates needs and takes action.
Knowledge of Orlando subcontractor base.
Strong oral and written communication skills.
Benefits and Perks
Paid Time Off – Credited to You 100% Upfront
Paid Holidays
Medical / Dental / Vision Coverage including High Deductible Health Plan
Welcome Box
401K with a Company Match
Casual Dress Code
Paid Time Off for Community Team Service Events
Voluntary Short-Term / Long-Term Disability
Employee Assistance Program
Paid Bonding and Recovery Leave
Employee events such as lunches and outings to foster a positive work environment
