Content Specialist
AI Summary
A Content Specialist writes scripts and compelling storytelling for livestreams, short-form videos, product demos, and brand campaigns in a fast-paced AI video commerce startup.
About this role
About Firework
Join Firework – Where Innovation Meets Impact
Firework is redefining the future of commerce as an AI and video commerce company — combining cutting-edge technology, an exclusive network of enterprise brands and retailers, and a first-mover position to win the agentic commerce race.
We've built the world's most advanced and largest video commerce platform, trusted by global brands and leading retailers. But we're more than software — our compounding network effect grows stronger with every partner we add, bringing the energy of in-store experiences online and transforming how businesses engage, convert, and build lasting customer relationships at scale.
Having raised over $235M to date, led by investors such as SoftBank Vision Fund 2, and operating at global scale, we offer unparalleled opportunities to solve complex challenges and drive meaningful impact in the future of connected commerce.
If you're curious, ambitious, and energized by big ideas — Firework is the place to grow, lead, and shape what comes next. Together.
Summary
We’re looking for a talented Content Specialist with superb script-writing abilities to join our Creative Services team and help bring our customers’ brands to life through compelling storytelling. This is a hands-on role for someone who thrives in a fast-paced startup environment and enjoys transforming business objectives into engaging, high-performing content.
What you’ll be doing
Write compelling scripts for livestreams, short-form videos, product demonstrations, brand campaigns, social content, and customer marketing initiatives
Partner closely with Creative Services, Customer Success, Marketing, Sales, and Product teams to develop content that aligns with client goals and business objectives
Translate complex products and brand messaging into clear, engaging, and conversion-focused storytelling
Leverage AI-powered writing and research tools to accelerate ideation, drafting, editing, and content optimization
Adapt tone, messaging, and style across multiple brands, industries, and audiences while maintaining authenticity
Continuously iterate scripts based on creative feedback, audience engagement, and performance metrics
Stay on top of emerging content trends, creator best practices, and video commerce innovations to keep our content fresh and effective
We’ll be excited if you have
3-5+ years of professional script writing, copywriting, content marketing, or creative writing experience for digital media, video, advertising, or branded content
Exceptional storytelling abilities with experience writing for video-first platforms
Experience using AI-powered writing tools such as ChatGPT, Claude, Gemini, or similar platforms to improve creativity and productivity
Strong understanding of social media trends, branded and creator content, livestream commerce, and digital storytelling
Excellent editing, proofreading, and communication skills with exceptional attention to detail
Ability to manage multiple projects simultaneously while meeting tight deadlines
Analytical mindset with the ability to interpret performance data and optimize content accordingly
Collaborative, proactive, and low ego - you enjoy building and delivering great work together and supporting teammates across functions
Comfortable navigating ambiguity and shifting priorities in a high-growth startup environment
Must be able to read, write, and speak English and Hindi fluently; native Hindi preferred
