Content Specialist

Sofia Stars is a fast-growing global service provider that guides high-growth businesses to success. Our range of tailored solutions includes R&D, Customer Support, Sales, KYC, Risk, and Anti-Fraud services. We make every connection shine with fresh tech and cultural understanding.

We are looking for a motivated and detail-oriented Content Specialist to join our vibrant team and help us deliver top-quality experiences.

IMPORTANT: This position is office based. Standard working time: Monday - Friday, 9 AM - 6 PM

Duties and Responsibilities:

• Ensure daily project releases run smoothly and are available on time.
• Manage and update data across internal systems.
• Review and resolve operational tasks and report process issues.
• Collaborate with other departments to handle job-related matters.
• Handle localisation and translation tasks to tailor content for various markets.
• Oversee new provider integrations and manage project content to ensure optimal performance.
• Manage design tickets for project categories, providers, and promotions.
• Assist with ad-hoc tasks and projects to support team efficiency.

Role Requirements:

• Strong analytical skills: Ability to identify trends and optimise processes.
• Attention to detail: Ensures accuracy and thoroughness in all tasks.
• Problem-solving: Proactively addresses operational challenges and finds practical solutions.
• Flexibility: Able to adapt to changes in a dynamic work environment.
• Effective communication: Collaborates efficiently with various teams.
• Time management: Capable of managing multiple tasks and meeting deadlines.

Our Excellent Benefits:

• Monthly, quarterly, and annual bonuses
• Food vouchers (102 EUR)
• Appreciation gifts (birthday, wedding, newborn, etc.)
• Up to 25 vacation days
• 6 undocumented sick leaves
• Medical insurance and dental coverage
• Sport card 70% coverage (Multisport and/or CoolFit)
• Office massages
• Breakfast, lunch & snacks in the office
• Education budget
• Monthly team events
• Great office location